Overview The following video explains the despatch process and how to use the Sales Invoice Manager. There are step by step instructions below the video. The Despatch Process Step By Step: Go to [Despach | Sales invoice Manager]. This process assumes ...
Found in: General
Categories (Main/Categories) This section must currently be setup from within the channel. Listing on Shopify Once your system is connected to Shopify and the 'Synchronise Categories 'toggle is turned on, the system will pull down a list of your ...
Found in: Channels
By default, channels functionality on your live system is activated. If you wish to test channel integrations in your demo system, please contact support@khaoscloud.com asking for your channels to be activated in your demo system. The settings within ...
Found in: Permissions
WARNING This information can not be imported and must be manually entered. This process can have severe long term implications if not carried out correctly. Prerequisites Besides some of the system nominals, the following nominals will be required ...
Found in: Trial Balance
WARNING This procedure should not be carried out if you: Have duplicate stock items Have stock items with multiple SKUs, variations or options Have the same stock item on different channels not using the same SKU Please Note: We have no control over ...
Found in: Overview
Overview There are several steps required to perform a stock take, the following steps are a suggestion only. Usage Pause the import of sales orders from the channels. In the Channels screen for each of your channels, toggle the Don't import orders ...
Found in: Stock Adjustments
Overview You may want to see stock on hand when reordering to influence how many stock items to order from the supplier. Usage To see the current availability of stock, relative to the previous monthly averages you can follow the below steps: On the ...
Found in: Reordering & Suppliers
Overview The below will show you how to add a minimum order quantity for purchase orders at a supplier level E.g. a Purchase Order needs to be £500 or it needs to be x amount of units Usage There is the option of having individual items from a ...
Found in: Pricing
Overview This is a daunting task for any business manager moving to a new system. The articles below are intended to guide you through the process and highlight any processes that you should test prior to considering going live. This is to ensure ...
Found in: Testing & Go Live
Introduction This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen ...
Found in: Branding
Overview This video shows you how to use the deliveries dialog in a sales order to find out when an out of stock item is due in. Step by step instructions can be found below the video. Steps Select an out of stock item on your Sales Order. Use the ...
Found in: Addresses & Delivery
Overview It is possible to email multiple invoices/documents to multiple email address set up on a account, so more than one person receives the email and document. Configuration For this happen you need to set up Email Document Types in the company ...
Found in: Emails
For customers who are entitled to Managed Onboarding this article is intended to outline the things that should be kept an eye on during go live day. Stock Levels Ensure they are showing correct levels as early as possible. If incorrect check the ...
Found in: Testing & Go Live
Overview This comprehensive guide is intended to be used following the initial setup of your KCC system as well as following any major changes to your system setup (such as new courier integrations). We do not recommend going live with any channel or ...
Found in: Testing & Go Live
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live