Overview This video describes the main information that can be entered against a stock item once the stock item has been created, see How to Create a New Stock Item . There are step-by-step instructions below the video. Once the stock item has been ...
Found in: Getting Started with Stock
Overview This video will show you how to use lost demand in sales orders and report on lost demand items. Lost demand is where the customer no longer wishes to purchase an item either because they have found it cheaper elsewhere or it might be out of ...
Found in: CRM & Communication Log
Overview You may have items where the build parent items are bought in a case but sold in both the individual units and also as a case. Usage The preferred method of doing this is to have two stock items set up on KCC, one for the case you buy and ...
Found in: Packs & Builds
Information This article contains the file requirements for importing SCS (variations) stock data into Khaos Control Cloud (KCC). This article only covers simple variation items, a separate guide is available for simple stock items here, Stock Data ...
Found in: Size, Colour, Style
Before You Begin This document is intended to be used as a resource alongside the How To Set Up a Shopify Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we recommend you watch beforehand. By default, any ...
Found in: Shopify
For customers who are entitled to Managed Onboarding this article is intended to outline the things that should be kept an eye on during go live day. Stock Levels Ensure they are showing correct levels as early as possible. If incorrect check the ...
Found in: Testing & Go Live
Overview When setting up your documents in KCC, there are quite a few options available. This video explains what is available and there are step-by-step instructions below the video: Steps 1. Go into System Setup. 2. Open Document & Email Settings. ...
Found in: Documents
Before You Begin This guide should be used in conjunction with the Relationship Mapping document here, Khaos Control Cloud Data Import Mapping - Relationships. Please Note: Stock items that have relationships imported incorrectly can not easily be ...
Found in: Packs & Builds
Overview Stock Types enable similar stock items to be grouped together. The term Stock Type can be interchangeable with Category, as used by Amazon and Ebay. Khaos Control Cloud requires each product to belong to a Level 2 stock type which in turn ...
Found in: Getting Started with Stock
Overview Barcode scanning allows the user to move stock, for example when delivering in goods and also to move invoices in the Sales Invoice Manager. A step by step guide can be found below the video. Steps Enable barcode scanning Click on the ...
Found in: Barcode Scanner
Training sessions can be delivered to groups of users within your business however, for groups larger than 4 we do insist that one person is nominated as spokesperson. Training time is purchased for the session rather than the number of participants. ...
Found in: Billing & Services
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Agents
Overview Khaos Control Cloud has the ability to track country specific VAT and this guide explains how to set this up. Please note that the values required for each country will be dependent on your tax agreements with the country in question - we ...
Found in: TAX Register & Taxing
Information This page contains the field mapping requirements for importing existing sales orders into Khaos Control Cloud (KCC). MANDATORY FIELDS Mandatory fields vary depending on the complexity of the data you are intending to import. Notes A ...
Found in: Data Import
This feature is still in development and all instructions in this article MUST be adhered to. Please contact training@khaoscloud.com if you are unsure about any steps. When importing ICN codes, the system will only allow ICN codes that do not ...
Found in: ICN & Harmonisation Codes