Overview The following video explains how you add stock items to the customer return once it has been created, see How To Create a New Customer Return. There are step-by-step instructions below the video. Steps Open the return. Click on the + New ...
Found in: Creating Customer Returns
Overview Every customer must be assigned a company class. These can be used for promotions and analysis. Company classes can also be set up with default financial information such as payment terms and terms, etc. This video explains the options ...
Found in: CRM & Data Protection
Overview The following video explains the steps to create a new company record, either a customer or supplier. Step by step instructions are below the video. Method One Click on the blue button at the top of the screen. Select New Company. Confirm ...
Found in: Getting Started with Companies
Overview You can print or email a customer a copy of their sales invoice and delivery note for their records. This video shows you how you can do this. A step by step guide can be found below the video. You can check later that an email was sent by ...
Found in: Common Actions
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Processing Customer Returns
Overview This video explains how you can create a new sales order from a customer record or a new purchase order from a supplier record. A step by step guide can be found below the video. Steps Open the Company Record (customer or supplier). Use the ...
Found in: Creating Sales Orders & Getting Started
Overview Adding a new payment that can then be allocated to an invoice, for either a customer or supplier, is covered in the video below. A step by step guide can be found below the video. Steps Open the Customer/Supplier record. Go to the Statement ...
Found in: Crediting, Invoicing & Statements
Overview You can setup quantity price breaks in Price Lists so that the number of items the customer buys will determine how much they pay for the items. A step by step guide can be found below the video. Steps Ensure the Price List is in Edit mode. ...
Found in: Pricelists
Overview You can easily produce a pdf statement that can then be emailed or posted to the customer. This video explains how you can do this and there are step by step instructions below the video. Steps Open the Company Record . Use the Actions menu ...
Found in: Crediting, Invoicing & Statements
Overview The first Keycode a customer uses is called their source Keycode. Marking a Keycode as a Source Keycode means that it is available for selection when you're creating a new customer. You can then use the information gained from the source ...
Found in: Keycodes
A proforma order can be used to assign stock to an order prior to payment, while preventing it being released until it has been paid. A customer can be set to be a proforma customer from the options area of their company screen: This means all their ...
Found in: Quotations & Proformas
Overview Once you have created a customer return, it's important to record the reason why the stock items are being returned. The video below explains how to do this. A step by step guide can be found below the video. Notes/Caveats Return reasons are ...
Found in: Creating Customer Returns
Overview This video will show you how to set up return reasons for use when creating a customer return. Step by step instructions can be found below the video. Steps In System Setup, open System Data. Double click on the Return Reasons line to open ...
Found in: Processing Customer Returns
Information This page contains the field mapping requirements for customer and supplier imports. This page is also available to download as a PDF from the attachments tab. An example Customer / Supplier import file is available on the attachments ...
Found in: Data Import
Overview This video explains how to delete a sales order and refund a customer. Step by step instructions can be found below the video. Steps Open the sales order to be deleted. Click Edit. Select the Payment tab. Green select the payment to be ...
Found in: Credits & Refunds