Problem When processing a delivery note, the default value in the BO QTY box is 9999.00, have I missed a setting somewhere for this to be set so high? Solution This number is so high because the system is designed to assume that you will want all of ...
Found in: Processing Delivery Notes
Overview Once you have setup your couriers in Khaos Control Cloud, you can then setup the Courier Bandings. These determine which courier service your system will assign to a sales order. This video explains the process and there are step by step ...
Found in: Shipments
Overview Every customer must be assigned a company class. These can be used for promotions and analysis. Company classes can also be set up with default financial information such as payment terms and terms, etc. This video explains the options ...
Found in: CRM & Data Protection
Overview This page contains common error messages, known issues with KCC's Amazon Integration and there solutions/resolutions -------------- Amazon shipping error - requires a shipping date at least one day in advance Question/Problem When assigning ...
Found in: Amazon
Overview The below will explain the shipping process in KCC, including generating shipping labels. Usage The process is identical for all couriers although Royal Mails Click & Drop service requires the labels to be printed from your Click & Drop ...
Found in: Understanding the process
Overview This video will show you how to set up your level 2 stock types. These are the most important of the stock types and are mandatory. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on ...
Found in: Getting Started with Stock
Overview The following video explains the despatch process and how to use the Sales Invoice Manager. There are step by step instructions below the video. The Despatch Process Step By Step: Go to [Despach | Sales invoice Manager]. This process assumes ...
Found in: General
Overview This video will show you how to use Quick Despatch in Khaos Control Cloud. This is an alternative to using the Sales Invoice Manger when you wish to quickly print documents and labels and mark invoices as despatched. You can only process ...
Found in: Quick Despatch
Before you begin This article is intended only for US clients using Khaos Control Cloud, if you are based outside the USA please do not use this guide as serious tax issues may occur. Overview Our Training Team will cover the initial setup of your ...
Found in: TAX Register & Taxing
Overview When you wish to enter invoices for items that you are not selling for example utility bills, rent, equipment, marketing expenses etc, you use the SP Ledger (Sales Purchase Ledger). This video explains the process and there are step by step ...
Found in: SP Ledger
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Images
Overview This video explains how you setup and use Royal Mail Click and Drop with KCC. You will find step by step instructions below the video. Please note that the video does not mention adding the Endpoint URL when configuring the courier. This ...
Found in: Courier Integrations
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. Please Note: You do not need to set up the Courier Bandings table if you do not wish Khaos Control Cloud to make a ...
Found in: Shipments
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live
Introduction This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Creating Sales Orders & Getting Started