Overview You may want to Discontinue a Stock Item, this will not affect Sales Order History of that item. It is not possible to delete a stock item once it has been used on sales and purchase orders. Usage To discontinue an item follow the steps ...
Found in: Getting Started with Stock
Overview This video will show you how you can control how stock levels are uploaded to your online channels. There are three step by step methods below the video on these procedures. For Amazon the way the system matches when uploading stock items is ...
Found in: Overview
Overview Stock value is determined by a number of factors and this document is intended to detail the processes. Usage Stock Value Calculation Methods In [System Setup | System Values | Stock] it is possible to set KCC to calculate stock value in a ...
Found in: Stock Value
Question/Problem We have stock held in various sites on KCC. Is it possible to set up a channel to report stock levels from multiple sites? Resolution/Solution This is possible, but should be undertaken with caution as if the same item tries to sync ...
Found in: Channels
Question/Problem Channel stock levels are not correct. Resolution/Solution This happens if an item is created on an ecommerce site (channel) with a quantity not matching that in Khaos Control Cloud (KCC) or if the stock level is manually adjusted ...
Found in: Overview
Overview You may want to book stock in, updating your accounts and supplier statement, without making that stock available for sale. This may be because it is a pre-release item, or because you have additional work to do prior to making it available ...
Found in: Reordering & Suppliers
Overview This video will show you how to see the back order requirements for a stock item. A step by step guide can be found below the video. Steps Open the item's Stock Record. Using the Actions menu, select Back Orders. The Back Orders Management ...
Found in: Backorder Management
Overview There are several steps required to perform a stock take, the following steps are a suggestion only. Usage Pause the import of sales orders from the channels. In the Channels screen for each of your channels, toggle the Don't import orders ...
Found in: Stock Adjustments
Overview This video describes the main information that can be entered against a stock item once the stock item has been created, see How to Create a New Stock Item . There are step-by-step instructions below the video. Once the stock item has been ...
Found in: Getting Started with Stock
Overview When you are working with build stock items it is possible to unbuild an item therefore increasing the number of child items and decreasing the parent build item. You may wish to do this so you can sell the child items. This video explains ...
Found in: Packs & Builds
Overview Khaos Control Cloud has the ability to track country specific VAT and this guide explains how to set this up. Please note that the values required for each country will be dependent on your tax agreements with the country in question - we ...
Found in: TAX Register & Taxing
Overview The following video explains how to create a new stock item. There are step-by-step instructions below the video. Steps Click on the blue button at the top of the screen Select New Stock Item. Click Yes I do in the popup. You will then need ...
Found in: Getting Started with Stock
Overview There may be time you need to adjust the quantity of stock into the system, in doing so, this will update the stock nominal. To do this you must have either imported or manually created your stock in the system along with the stock value. ...
Found in: Stock Adjustments
Overview This video explains how to see the impact of overheads on the margin generated by a stock item from within the stock record.
Found in: Pricing
Overview This video will show you how to order and, if necessary, drop ship an out of stock item. A step by step guide can be found below the video. Steps Ensure the sales order is saved. Green select the item(s) that require ordering. Use the ...
Found in: Drop Shipping