Before You Begin This guide should be used in conjunction with the Relationship Mapping document here, Khaos Control Cloud Data Import Mapping - Relationships. Please Note: Stock items that have relationships imported incorrectly can not easily be ...
Found in: Packs & Builds
Overview You can add a long description against a stock item giving the user more details about the product, for example washing instructions, other sizes, related items etc. There are step by step instructions below the video. Steps Open the stock ...
Found in: Getting Started with Stock
Overview It is possible to limit which items can be sold when using a keycode. This video explains how you set this up, and a step by step guide can be found below the video. Steps Ensure the Keycode is in Edit mode. Turn on the Restrict Stock ...
Found in: Keycodes
Question/Problem We have stock held in various sites on KCC. Is it possible to set up a channel to report stock levels from multiple sites? Resolution/Solution This is possible, but should be undertaken with caution as if the same item tries to sync ...
Found in: Channels
Overview The below will show you how to view movements against a stock item, which can be used to determine when the item went out of stock. Usage The best way to check this would be using the steps below: Open your Stock Item. Select the Movements ...
Found in: Booking In & Levels
Overview The below will show you how to see you stock levels for a given date. Usage This is possible, however, the system will use the current stock value. The stock levels will be correct. Go to [Accounts | Stock Value]. Set the date filter to: ...
Found in: Booking In & Levels
Overview This video will show you how to set up your level 2 stock types. These are the most important of the stock types and are mandatory. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on ...
Found in: Getting Started with Stock
Overview You may want to book stock in, updating your accounts and supplier statement, without making that stock available for sale. This may be because it is a pre-release item, or because you have additional work to do prior to making it available ...
Found in: Reordering & Suppliers
Overview The below will show you how to view all current sales orders a specific stock item is allocated to. Usage This can be done quickly by filtering Back Order Manager. Go to [Despatch | Back Order Manager]. Click the Filters button and set the ...
Found in: Booking In & Levels
Overview You can create packs, also known as move with or bundle relationships. This video explains the process: Steps Create a non stock controlled pack parent item. Go to the Relationships tab. Enter Edit mode. Use the Relationship Type drop down ...
Found in: Packs & Builds
Information This article contains the file requirements for importing SCS (variations) stock data into Khaos Control Cloud (KCC). This article only covers simple variation items, a separate guide is available for simple stock items here, Stock Data ...
Found in: Size, Colour, Style
Overview It is possible to import your stock items into KCC, this video explains the process. A detailed step by step guide can be found here, KCC Data Import Guide. A list of the available fields can be found here Stock Data Import Map. .
Found in: Getting Started with Stock
Question/Problem Channel stock levels are not correct. Resolution/Solution This happens if an item is created on an ecommerce site (channel) with a quantity not matching that in Khaos Control Cloud (KCC) or if the stock level is manually adjusted ...
Found in: Overview
Overview The below will explain the difference between Run to Zero and Discontinued stock, and when to use each of them. Usage These two functions often operate one after the other as stock reaches the end of it's availability or lifespan. You can ...
Found in: Reordering & Suppliers
Overview The following video explains how you add stock items to the customer return once it has been created, see How To Create a New Customer Return. There are step-by-step instructions below the video. Steps Open the return. Click on the + New ...
Found in: Creating Customer Returns