Overview There are several steps required to perform a stock take, the following steps are a suggestion only. Usage Pause the import of sales orders from the channels. In the Channels screen for each of your channels, toggle the Don't import orders ...
Found in: Stock Adjustments
Problem/Question How do we make bulk updates to our price lists, and change the "List Price" in the Promotions tab? Solution You can do this using either of the following methods: Price List Imports Using Price List Imports the steps are: Create the ...
Found in: Pricelists
Valid Connection Required when trying to export This error means you need to reconnect your Xero to Khaos Control. You may already be connected to Khaos Control within Xero. If this is the case, you will need to log into your Xero account, click on ...
Found in: Xero Accounting
Overview In KCC there is no option to refund a sales order unless you have issued an invoice. However, if the order is cancelled you likely haven't produced an invoice. Refunds will only sync from your accounts package to KCC and so the first part of ...
Found in: Quickbooks
Integrating with Quickbooks Introduction This guide details the steps required to enable and configure your Khaos Control Cloud system to start exporting invoice information to and receiving payments from your Quickbooks account. Before You Begin ...
Found in: Quickbooks
Overview This video explains how to set up and use rollup transactions when synchronising with an integrated accounts package. Step by step instructions can be found below the video. Usage When using rollup transactions, stock items on a sales order ...
Found in: Any
Integrating with Xero Introduction This guide details the steps required to enable and configure your Xero Integration in Khaos Control Cloud in order to start exporting information to your Xero account. There are help videos in the different ...
Found in: Xero Accounting
Overview The below will show you how to import your supplier stock levels into your KCC system. Usage There are two parts this process and both will be covered here. Part 1 Getting your data from KCC. This process will export your stock file from KCC ...
Found in: Reordering & Suppliers
Overview This video explains how you setup and use Royal Mail Click and Drop with KCC. You will find step by step instructions below the video. Please note that the video does not mention adding the Endpoint URL when configuring the courier. This ...
Found in: Courier Integrations
Overview We have done what we can to ensure that we have added as much Brexit support. However, it is important that you review your own needs and business requirements and make sure that you do your own research to ensure that you are ready for ...
Found in: Brexit & IOSS
Getting to Know Khaos Control Cloud During the login process, you will notice that there is a choice of two systems that you can access: Live System This is your own, personal blank database which allows the setup and configuration of Khaos Control ...
Found in: Getting Started
Overview The following video explains the despatch process and how to use the Sales Invoice Manager. There are step by step instructions below the video. The Despatch Process Step By Step: Go to [Despach | Sales invoice Manager]. This process assumes ...
Found in: General
Overview The bank importer is used to import files which have been exported from your online banking system. Imported transactions can then create payments or journals and attempt allocations. This feature is still in testing phase and should be used ...
Found in: Bank Importer
Overview You may want to see stock on hand when reordering to influence how many stock items to order from the supplier. Usage To see the current availability of stock, relative to the previous monthly averages you can follow the below steps: On the ...
Found in: Reordering & Suppliers
Overview At the point of writing, KCC does not have a function that can print your barcodes on to a sheet of labels. There are however, a number of free solutions to make Microsoft Excel produce barcodes. As these are all 3rd party applications, we ...
Found in: Barcoding