Create a New Customer Return


This video shows you how to create a new customer return from scratch. Other videos show you how to process your return. Step by step instructions can be found below the video.


  1. From the Returns area, click the blue New Customer Return button at the top of the screen.
  2. Select the customer for whom you wish to create the return.
  3. A new return will then be created, ready to add the item(s) being returned.

Did you find this article helpful?