Overview There are times when you need to adjust stock in and out of the system, for example as the result of a stock take, This video explains the process to follow. A step by step guide can be found below the video. Steps From Stock Tools, open the ...
Found in: Stock Adjustments
Overview There are several steps required to perform a stock take, the following steps are a suggestion only. Usage Pause the import of sales orders from the channels. In the Channels screen for each of your channels, toggle the Don't import orders ...
Found in: Stock Adjustments
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Getting Started with Stock
Overview Stock value is determined by a number of factors and this document is intended to detail the processes. Usage Stock Value Calculation Methods In [System Setup | System Values | Stock] it is possible to set KCC to calculate stock value in a ...
Found in: Stock Value
Overview It is only possible to delete a stock item if it has not been used, i.e. no purchases, sales or adjustments. Usage To do this: Go to [Stock Item]. Green select the item in the stock list. Click Actions and select Delete Stock Items. An error ...
Found in: Getting Started with Stock
Question We did a stock adjustment for a stock item, why has this not been allocated to Sales order waiting for this stock item? Answer The preferred process to achieve the above would be to raise a Purchase Order, this is because when the stock is ...
Found in: Stock Adjustments
Overview There may be time you need to adjust the quantity of stock into the system, in doing so, this will update the stock nominal. To do this you must have either imported or manually created your stock in the system along with the stock value. ...
Found in: Stock Adjustments
Overview You may want to book stock in, updating your accounts and supplier statement, without making that stock available for sale. This may be because it is a pre-release item, or because you have additional work to do prior to making it available ...
Found in: Reordering & Suppliers
Overview This video explains how you can do a stock take using a simple barcode scanner in Khaos Control Cloud. Step by step instruction can be found beneath the video. Steps Open the [Stock Tools | Stock Adjustments] screen. Click Edit. Enable the ...
Found in: Barcode Scanner
Overview This video will show you how to transfer stock from one site to another. A step by step guide can be found below the video. Steps In Stock Tools, open Stock Adjustments. Double check the Site you are logged in to using the Sites button to ...
Found in: Stock Adjustments
Question/Problem Channel stock levels are not correct. Resolution/Solution This happens if an item is created on an ecommerce site (channel) with a quantity not matching that in Khaos Control Cloud (KCC) or if the stock level is manually adjusted ...
Found in: Overview
Problem/Question We operate a rental service for costumes - clothes go out for a period of time and are then returned back to us. When clothes come back to us they have to be inspected and laundered. Solution This is a complex process and requires ...
Found in: Addresses & Delivery
Overview Amazon Seller Central is a platform allowing business owners to manage their products that they sell directly to customers via Amazon. It can be used to generate inventory reports, including a CSV export of your listings. Configuration This ...
Found in: Booking In & Levels
Overview Barcode scanning allows the user to move stock, for example when delivering in goods and also to move invoices in the Sales Invoice Manager. A step by step guide can be found below the video. Steps Enable barcode scanning Click on the ...
Found in: Barcode Scanner
Problem An order is in awaiting stock even though stock is available. Solution The first thing to check is that KCC knows there is stock available. Go to the stock item record. Click Actions followed by Show Site Levels. This will show you what site ...
Found in: Backorder Management