Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Shipments
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. Please Note: You do not need to set up the Courier Bandings table if you do not wish Khaos Control Cloud to make a ...
Found in: Shipments
Overview This video explains how postcodes can be used to assign couriers to outgoing orders, for more information about how the postcode matching works see Configuring Postcodes. Written instructions are provided below the video. Steps Go to [System ...
Found in: Shipments
Problem I have changed my courier but I am unable to remove them from KCC. How can remove them from my system to prevent them from being mistakenly selected? Solution It is not possible to remove couriers from system once they have been used because ...
Found in: Shipments
Before you can start using couriers in Khaos Control Cloud, you need to set them up. This video details the options available when configuring your couriers and step by step instructions are beneath. Go to [System Setup | System Data | Couriers]. ...
Found in: Shipments
Overview This video explains how to set couriers based on the volume of the order being shipped. Step by step instructions can be found below the video. Steps Go to [System Setup | System Data | Courier Bandings]. Click Edit. Populate the Volume Low ...
Found in: Shipments
Dean Baker To locate this we can turn on the courier raw dumping to table. * Go to System Data | Couriers and open the courier options for the relevant courier from the actions menu. * Find the Raw Dump To Table option. Note that there may be two Raw ...
Found in: Courier Integrations
Problem/Question We sell some products that always need to be shipped by a specific courier, how can I achieve this? Solution There is no method of the system being able to auto select a courier based on the products on a sales order. However, it is ...
Found in: Addresses & Delivery
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Shipments
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Shipments
Problem I've changed the password for the one of my courier accounts, how do I update this in KCC? Solution This will need to be done for all services provided by this courier. Go to [System Setup | System Data | Couriers]. Click on the courier ...
Found in: Courier Integrations
Overview Once you have setup your couriers in Khaos Control Cloud, you can then setup the Courier Bandings. These determine which courier service your system will assign to a sales order. This video explains the process and there are step by step ...
Found in: Shipments
Problem Customer placing orders on channels have an option to choose delivery preference and that information is not automatically being used in Khaos Control Cloud. Solution This occurs as your channel order types have not been fully specified in ...
Found in: Shipments
Overview This video explains how you send the courier information for your sales orders to your courier when you have courier integration setup in the system. The previous step is covered in the video How To Confirm the Shipment of a Sales Order. ...
Found in: Addresses & Delivery
Problem My courier banding is set up but KCC is still not choosing the correct courier. Solution The courier bandings table works in conjunction with the On Import Reassess and the On Invoice Reassess options within the Couriers table. It will also ...
Found in: Shipments