Overview There are different methods of creating a Delivery Note to book stock into Khaos Control Cloud. This video explains how to do this from the On Order screen. A step by step guide can be found below the video. Steps In Purchasing , open the On ...
Found in: Creating Delivery Notes
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Getting Started
Problem/Question We have rebranded and need the change our company name in KCC, how is this done? Solution In order to change your KCC produced documentation and emails you need to: Go to [System Setup | System Values]. From within the General tab ...
Found in: General
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Getting Started with Companies
Overview You can view sales by agent using the inbuilt reports. Usage To do this: 1. Go to [Reports | Customer Sales]. 2.To view: Agent specific sales order data: Enable the SOrder Agent filter. Select the relevant agent in the dropdown menu. ...
Found in: Reporting
Overview How do your customers and suppliers wish to be contacted? This video explains how you setup your Data Protection options and whether they apply to companies or to individual contacts. There are instructions below the video. Steps Go to ...
Found in: CRM & Data Protection
Question/Problem How can we view customers credit limits? Resolution/Solution It is possible to view your account customers' credit limits in the Accounts - Debt Management screen, but note that this will only include customers who currently have an ...
Found in: Orders & Payments
Overview The below will show you the options of how to see what relationships a stock item belongs to. Usage In your [Stock Items] list screen, it is possible to filter for a specific relationship type, i.e. Move With or Build. It will not display ...
Found in: Packs & Builds
Overview This video explains the different areas in KCC where you can find help. There are step by step instructions for all methods beneath the video. Method 1 Click the yellow question mark button at the top right of the KCC window or click the ...
Found in: Ticket Portal / Support
Overview The following video explains the process to edit an address or contact in a company record. Step by step instructions are below the video. Steps Open the company record. Go to the Address & Contacts tab. Click on the Edit button. This will ...
Found in: Addresses
Overview You can easily see what your stock value is overall or by individual sites. A step by step guide can be found below the video. Steps To view stock from a specified site: In Accounts, open the Stock Value screen. Use the Filters button to ...
Found in: Stock Value
Overview It is possible to view all unallocated payments and credits for customers and suppliers. This video explains how you can do this. There are step by step instructions below the video. Steps Go to [Accounts | Unallocated Transactions]. This ...
Found in: Unallocated Transactions
Problem/Question I am unable to login to KCC using the email address I registered with. Solution If you are trying to access the Khaos Control Cloud system, https://app.khaoscloud.com/, you should login using your Client ID, Username (Usually Admin ...
Found in: Getting Started
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: CRM & Data Protection
A proforma order can be used to assign stock to an order prior to payment, while preventing it being released until it has been paid. A customer can be set to be a proforma customer from the options area of their company screen: This means all their ...
Found in: Quotations & Proformas