Overview This video explains how you can create a new sales order from a customer record or a new purchase order from a supplier record. A step by step guide can be found below the video. Steps Open the Company Record (customer or supplier). Use the ...
Found in: Creating Sales Orders & Getting Started
Overview This video explains how to delete a payment in the company statement screen. Step-by-step instructions are below the video. Steps Open the company record. Open the Statement tab. Check that the payment hasn't already been allocated to an ...
Found in: Crediting, Invoicing & Statements
Overview This video will show you how to set up the company types you want to use in the system.
Found in: CRM & Data Protection
Overview The following video explains the steps to create a new company record, either a customer or supplier. Step by step instructions are below the video. Method One Click on the blue button at the top of the screen. Select New Company. Confirm ...
Found in: Getting Started with Companies
Overview To unallocate a payment or credit note from a company's status, for example if you have allocated the credit or payment to the incorrect invoice, follow the steps in the following video. A step by step guide can be found below the video. ...
Found in: Crediting, Invoicing & Statements
Overview You can log into the Ticket Portal using the following methods: 1. KCC Application 2. Service Desk Knowledge Base Logging into the Ticket Portal KCC Application In your web browser go to app.khaoscloud.com Log in to you KCC system. ...
Found in: Ticket Portal / Support
Overview There may be times when you may be required to submit a screenshot of any error codes or messages displayed on your screen in order to assist the support process. The procedures for doing this have been broken down in to two sections, ...
Found in: Ticket Portal / Support
Overview The following video explains how to add a new contact against a company record. Step by step instructions are below the video. Steps Open the company record. Open the Address & Contact tab. Click on the Edit button. Focus on the address you ...
Found in: Addresses
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Crediting, Invoicing & Statements
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: CRM & Data Protection
Overview Data Hold prevents a company from having sales or purchase orders created for them. If you wish to take them off Data Hold once you're happy for them to have sales orders, this video explains the process. A step by step guide can be found ...
Found in: CRM & Data Protection
Overview Once you have created a company record you need to set it up to either be a customer or supplier. A step by step guide can be found below the video. Steps Open the Company General tab. Use the Supplier toggle to denote whether the company is ...
Found in: Getting Started with Companies
Overview This video will show you how to view your debtors in Khaos Control Cloud. A description of the screen is below the video. Steps Open the [ Accounts | Debt Management ] screen. The screen consists of the following columns: URN: the customer ...
Found in: Debt Management
Question/Problem VAT is being calculated incorrectly for companies belonging to a single Company Class. Solution Company Class is the highest priority variable used within KCC. If there is a mismatch between Company Class and other settings ...
Found in: TAX Register & Taxing
Overview This video describes the information in a customer, or a supplier's, statement screen in Khaos Control Cloud. There is information below the video about what options are available from this screen. Usage The company Statement screen allows ...
Found in: Crediting, Invoicing & Statements