Before You Begin This guide should be used in conjunction with the Relationship Mapping document here, Khaos Control Cloud Data Import Mapping - Relationships. Please Note: Stock items that have relationships imported incorrectly can not easily be ...
Found in: Packs & Builds
Overview This video explains how to set up an EKM channel in Khaos Control Cloud. This video should be used in conjunction with the KCC EKM Integration Guide KCC WooCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: EKM
Overview You can use Keycodes to add free or reduced price stock items to a sales order. This means that you can report on the sales and the items sold by filtering on the keycode. A step by step guide can be found below the video. Steps Open the ...
Found in: Keycodes
Introduction This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Creating Sales Orders & Getting Started
Overview This video shows you how to deactivate addresses and contacts, for example if the customer moves or a contact leaves the business. This should be the process rather than deleting the address or contact so that the audit trail of historic ...
Found in: Addresses
Overview This video will show you the different areas that you can map your sales nominals to in Khaos Control Cloud. How To Create a New Nominal Account explains how to create a new sales nominal and map it to countries. A step by step guide can be ...
Found in: Nominals
Overview The following explains how to add the buy and sell price and stock value to a stock item. The buy price is the price we pay when purchasing the stock items from the supplier. The sell price is the default price the customer is going to pay ...
Found in: Pricing
Overview The following explains how to add the location that a stock item is stored in. This is then printed on Pick Tickets so that the warehouse operative knows where to go and find the item to pick. Usage Open the stock item if the item is not ...
Found in: Sites
Overview The below will show you what to do if you have incorrectly set a nominal code against a stock item. Usage Once a stock item has been sold using a particular nominal it can't be changed or unlinked. You will need to discontinue the stock item ...
Found in: Getting Started with Stock
Overview The following explains how you link a manufacturer that you have already setup in System Data (see How To Set Up Manufacturers), to a stock item. Usage Open the stock item if the item in not already open. Make sure you are in the Properties ...
Found in: Getting Started with Stock
Problem/Question How do I get a backup of my system? Solution There are two options; you can run the Ad-Hoc reports as and when you require, or you can have your backup emailed automatically to you via email triggers using the steps below: Ensure you ...
Found in: Billing & Services
A proforma order can be used to assign stock to an order prior to payment, while preventing it being released until it has been paid. A customer can be set to be a proforma customer from the options area of their company screen: This means all their ...
Found in: Quotations & Proformas
Overview This video explains how to enable the synchronisation between Khaos Control Cloud and an integrated accounting package. Step by step instructions can be found below the video. Steps Go to [System Setup | System Values]. Select the Accounts ...
Found in: Any
Overview If you're creating a sales order and wish to know how you can see when an out of stock item is due to be delivered by the supplier, this video shows you how. A step by step guide can be found below the video. Steps Focus on the item in the ...
Found in: Common Purchase Order Actions
Overview You can raise a refund for an item at the price that was originally paid by the customer. Usage You can see the items a customer has purchased in the [Customer Service | Product Analysis] screen. Steps Go to [Company] and select the customer ...
Found in: Processing Customer Returns