Overview Do you sell under different brands? This video will take you through setting up brands which can then be used on Sales Orders, Special Offers, as a filter in Sales Invoice Manager and to filter on when running your reports. There are step by ...
Found in: Branding
Overview This video shows you how to set up sales sources in Khaos Control Cloud. These are used when reporting on sales of items to see what channels your customers are using to purchase items from you. A step by step guide can be found below the ...
Found in: Creating Sales Orders & Getting Started
Overview This video will show you how to set up currencies in Khaos Control Cloud. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Currencies line to open the table. Enter Edit Mode. Use ...
Found in: Currency
Overview This video will show you how to set up return reasons for use when creating a customer return. Step by step instructions can be found below the video. Steps In System Setup, open System Data. Double click on the Return Reasons line to open ...
Found in: Processing Customer Returns
Overview This video will show you how to set up a Shopify channel in Khaos Control Cloud. It should be used in conjunction with the Shopify Integration Guide and How To Control Stock Levels On Your Channel video.
Found in: Shopify
Overview This video explains how to set up a BigCommerce channel in Khaos Control Cloud. This video should be used in conjunction with the KCC BigCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: BigCommerce
Overview This video explains how to set up a Woocommerce channel in Khaos Control Cloud. This video should be used in conjunction with the KCC WooCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: WooCommerce
Overview This video explains how to set up a new eBay channel in Khaos Control Cloud. This video should be used in conjunction with the KCC eBay Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: eBay
Problem/Question I am unable to login to KCC using the email address I registered with. Solution If you are trying to access the Khaos Control Cloud system, https://app.khaoscloud.com/, you should login using your Client ID, Username (Usually Admin ...
Found in: Getting Started
Overview This video explains how to set up an EKM channel in Khaos Control Cloud. This video should be used in conjunction with the KCC EKM Integration Guide KCC WooCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: EKM
Overview If you want to create a sales order but don't want the stock to be assigned when you save the order, this video explains the process you need to follow. A step by step guide can be found below the video. Steps In the Sales Order , enter Edit ...
Found in: Creating Sales Orders & Getting Started
Valid Connection Required when trying to export This error means you need to reconnect your Xero to Khaos Control. You may already be connected to Khaos Control within Xero. If this is the case, you will need to log into your Xero account, click on ...
Found in: Xero Accounting
Introduction This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Creating Sales Orders & Getting Started
Overview You can log into the Ticket Portal using the following methods: 1. KCC Application 2. Service Desk Knowledge Base Logging into the Ticket Portal KCC Application In your web browser go to app.khaoscloud.com Log in to you KCC system. ...
Found in: Ticket Portal / Support
Problem/Question How do I get a backup of my system? Solution There are two options; you can run the Ad-Hoc reports as and when you require, or you can have your backup emailed automatically to you via email triggers using the steps below: Ensure you ...
Found in: Billing & Services