Introduction This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen ...
Found in: TAX Register & Taxing
Overview This video will explain how to apply tax relief in sales orders for qualifying customers and products. There are step by step instructions below the video. Configuration In order to use Tax Relief for qualifying purchases, the following ...
Found in: TAX Register & Taxing
Question/Problem My Company doesnt pay tax how can the system reflect this Resolution/Solution If your company does not pay tax, then the stock items in your system should be set as exempt for tax. This can be done with a stock import. Notes/Caveats ...
Found in: TAX Register & Taxing
Overview You may have items where the build parent items are bought in a case but sold in both the individual units and also as a case. Usage The preferred method of doing this is to have two stock items set up on KCC, one for the case you buy and ...
Found in: Packs & Builds
Overview Adding freight and delivery charges to purchase invoices helps to provide better margin information. The additional charges are added proportionally to the items in the purchase invoice. Usage Open the unposted Purchase Invoice. Enter Edit ...
Found in: Purchase Invoice
Overview In order to set our system so it is ready for IOSS, the following settings should be set as required. BEFORE YOU BEGIN Read the IOSS information for KCC user here, EU Vat Import One Stop Shop (IOSS) to ensure you meet the criteria for IOSS. ...
Found in: Brexit & IOSS
Overview You need to setup your tax rates so that the correct rate is applied when purchasing and selling items. See the video for more information: A step by step guide can be found below the video. Steps In System Setup, open System Data. Double ...
Found in: TAX Register & Taxing
Introduction This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen ...
Found in: Branding
Overview This video covers the selecting of data ready to submit your VAT Return and then the process of submitting your VAT Return using Making Tax Digital (MTD). There are instruction below the video. HMRC - New Numbering System Please be aware ...
Found in: TAX Register & Taxing
Overview Posting the purchase invoice is the last stage of the purchasing process. It is important that you do this so that the accounts areas of the system, including the stock value, are updated. Usage In Purchasing, open the Purchase Invoice (for ...
Found in: Purchase Invoice
Problem/Question Sales order prices are a few pence out, why is this? Solution/Answer There are a number of reasons why this may be the case. Below are the most common reasons and a solution to correct it. Where there is a mismatch between the ...
Found in: Payments & Pricing
Overview You can refund just the postage on a Sales Order if it was mistakenly added. Usage This would need to be done as a credit note. To do this: Steps Go to the original sales order. Click Actions and select As Credit Note (This in the the Copy ...
Found in: Credits & Refunds
Question/Problem How is Khaos Control Cloud invoiced? Solution The Admin user is the main KCC user and cannot be removed. This user is intended to be used by the system Administrator and is the only user account included in your monthly licence fee, ...
Found in: Billing & Services
Problem/Question VAT on sales orders is not being correctly set. Solution This can occur if the 'Sell Prices are Net' value in [System Values | SALES] is not set correctly. This should be set according to your business needs. See the FAQ here, VAT ...
Found in: Payments & Pricing
Overview It is possible to setup surcharges for individual products, for example if there is additional packaging or handling that incurs additional costs. This charge is added to the main delivery charge when the products are added to the sales ...
Found in: Pricing