Problem/Question How can I export information in a KCC screen? Solution All grids in the system can be exported and if using filters you can use the 'Export Grid data' to produce your report with the displayed results. Filter the grid as required. ...
Found in: User Interface
Overview The following video explains how to add stock items to a purchase order that you are manually creating. There are step-by-step instructions below the video. Steps Make sure you are in Edit mode, else click on the Edit button. Click on the ...
Found in: Creating Purchase Orders
Overview The below will show you how to view all current sales orders a specific stock item is allocated to. Usage This can be done quickly by filtering Back Order Manager. Go to [Despatch | Back Order Manager]. Click the Filters button and set the ...
Found in: Booking In & Levels
Overview The payments for my channels are going to wrong bank accounts Configuration The below steps inform you how to assign a specific bank account to a channel Steps Open the channel you want ot link to the bank account. Click Edit. Scroll to the ...
Found in: Permissions
Overview Adding a new payment that can then be allocated to an invoice, for either a customer or supplier, is covered in the video below. A step by step guide can be found below the video. Steps Open the Customer/Supplier record. Go to the Statement ...
Found in: Crediting, Invoicing & Statements
Question/Problem When trying to raise an invoice for training I receive an error message: 'No address details found, cannot create invoice'. Resolution/Solution This has occurred as you have not yet accepted our terms and conditions. Log out of your ...
Found in: Billing & Services