Overview This video explains how you create and process a customer return where the items being sent out to the customer are worth more than the items being returned. The customer will need to pay the difference. There are instructions below the ...
Found in: Creating Customer Returns
Overview In accounting terms, a contra account is used to offset the value of another transaction for example, when the same company is both a supplier and a customer, for example: You have sold goods to the value of £600 to a customer. The customer ...
Found in: Crediting, Invoicing & Statements
Question/Problem How do I enter payments on account or payments to my suppliers when I am integrated with an accounting package (Xero or Quickbooks)? Resolution/Solution Once KCC has been integrated with an accounting package it is not possible to ...
Found in: Quickbooks
Overview This video shows you how to use tri-state toggles to control filter options. The list of screens that have this option are below the video. Usage On any filter where a tri state toggle is used you have the following options: Left (Red) - Do ...
Found in: User Interface
Overview This video explains how to delete a sales order and refund a customer. Step by step instructions can be found below the video. Steps Open the sales order to be deleted. Click Edit. Select the Payment tab. Green select the payment to be ...
Found in: Credits & Refunds
Overview Every customer must be assigned a company class. These can be used for promotions and analysis. Company classes can also be set up with default financial information such as payment terms and terms, etc. This video explains the options ...
Found in: CRM & Data Protection
Overview The Countries screen in KCC contains a list of countries for accounting, addressing, credit control and delivery purposes and uses the ISO 3166 standard. You may wish to configure some of these, this video explains how and there are step by ...
Found in: Countries
Overview Non banked payments, usually cash and cheques, are not banked automatically by the system like credit card payments. This is because you need to take them to your bank in order to bank them. You then need to replicate this in your accounts. ...
Found in: Bank Account
Overview This video shows you how to post a journal in the accounts section of the system. Step by Step instructions can be found below the video. Steps 1. In Accounts, click on Journal. 2. Enter Edit Mode. 3. Adjust Journal Date if necessary (the ...
Found in: Journal
Overview You can cancel a sales order if the customer no longer wishes to purchase the items from you. See the video to show you how to do this. There are also step by step instructions below the video. Steps Ensure the payment for the order is ...
Found in: Credits & Refunds
Overview This video shows you how to process customer returns and quarantine stock using sites. There are instructions below the video. Note before you use this option, you will need to setup additional sites, for example Quarantine for the items ...
Found in: Creating Customer Returns
WARNING This information can not be imported and must be manually entered. This process can have severe long term implications if not carried out correctly. Prerequisites Besides some of the system nominals, the following nominals will be required ...
Found in: Trial Balance
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: CRM & Data Protection
This is a feature that must be enabled, please contact our support team at Support@khaoscontrolcloud.com if this is a feature you require 021310/022483 Overview The domestic reverse charge is a VAT procedure that was implemented in the UK on March ...
Found in: TAX Register & Taxing
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Getting Started