Overview This video explains how you setup and use Royal Mail Click and Drop with KCC. You will find step by step instructions below the video. Please note that the video does not mention adding the Endpoint URL when configuring the courier. This ...
Found in: Courier Integrations
Problem Need to set up RM Click and Drop. Solution Click & Drop can be initiated by the user by following this guide - https://support.khaoscloud.com/how-to-set-up-and-use-royal-mail-click-and-drop/ After they have populated their details this will ...
Found in: Courier Integrations
Below you will find links to a form forr each of the KCC integrated couriers that will be required by our Support Team if you wish for us to integrate your account. At the bottom of each form is a submit button, this will raise a support ticket for ...
Found in: Courier Integrations
Below you will find links to a form forr each of the KCC integrated couriers that will be required by our Support Team if you wish for us to integrate your account. At the bottom of each form is a submit button, this will raise a support ticket for ...
Found in: Courier Integrations
Added ParcelHub courier integration Added DPD courier integration Added 3rd Party API for couriers (see https://github.com/khaoscontrol/kc-courier-services) Added Royal Mail postcode lookup facility Added a new Setup wizard to take you through the ...
Found in: What's New
Question I am integrated with Shiptheory, how do I know what courier is being used? Solution This depends on your Shiptheory setup. If you have followed the guide here, Setting up Shiptheory, and have specified service codes then your KCC system will ...
Found in: Shipments
Added Channel Categories to the Channels Screen Added Category Sync and Channel Listing ability for Shopify Added Royal Mail Click & Drop Integration Added Bulk Updating of Stock Items Added Bulk Deletion of Stock Items Added Stock Locations, Safe & ...
Found in: What's New
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Shipments
Information This page contains the field mapping requirements for importing existing sales orders into Khaos Control Cloud (KCC). MANDATORY FIELDS Mandatory fields vary depending on the complexity of the data you are intending to import. Notes A ...
Found in: Data Import
Overview This comprehensive guide is intended to be used following the initial setup of your KCC system as well as following any major changes to your system setup (such as new courier integrations). We do not recommend going live with any channel or ...
Found in: Testing & Go Live
IMPORTANT This is a complex issue, and each business must review and understand EU VAT and IOSS as it applies to their own circumstances. We will be reviewing all the feedback from customers and updating this page as and when new information is ...
Found in: Brexit & IOSS
Overview The below will explain the shipping process in KCC, including generating shipping labels. Usage The process is identical for all couriers although Royal Mails Click & Drop service requires the labels to be printed from your Click & Drop ...
Found in: Understanding the process