Overview This video will show you how to use Quick Despatch in Khaos Control Cloud. This is an alternative to using the Sales Invoice Manger when you wish to quickly print documents and labels and mark invoices as despatched. You can only process ...
Found in: Quick Despatch
Problem/Question If I turn off pick / pack / verification and still process the order through Quick Dispatch, will KCC reduce the stock by the amount that is on the order? Solution The pick pack verify toggle has no effect on stock levels. Your ...
Found in: Common Actions
Problem/Question We sell some products that always need to be shipped by a specific courier, how can I achieve this? Solution There is no method of the system being able to auto select a courier based on the products on a sales order. However, it is ...
Found in: Addresses & Delivery
Improved: Quick Despatch now supports item level data, including the ability to scan stock codes as well as invoice codes Improved: Quick Despatch now supports adding report prints to batches which represent packing stations Improved: Some grids that ...
Found in: What's New
Problem/Question Can I still produce a delivery note for a drop ship item? Solution Yes! Produce your delivery note as usual from within Sales Invoice Manager or Quick Despatch.
Found in: Addresses & Delivery
New Feature: It's now possible to have User Defined Attributes (UDAs) against your Stock Items and Customer records New Feature: Weight and Boxes added to the 'Pick, Pack, Verify' dialog available from [Quick Despatch] or [SIM] New Feature: Added ...
Found in: What's New
New Feature: Support added for changing date formats on report documents New Feature: Suggest a Feature added to user menu Fix: Scan code focus for Pick Pack Verify and Quick Despatch Fix: TaxJar - Product Code not setting against Stock Type Fix: ...
Found in: What's New
Problem/Question The ship date shown against a sales invoice in Sales Invoice Manager is different to the sent date shown in the Sales Order list. Why is this? Solution The Ship date displayed in Sales Invoice Manager is the date the order was marked ...
Found in: Addresses & Delivery
New Feature: Integrated Shipping Labels are now supported for Picking / Despatch reports New Feature: The system can now lookup US addresses in addition to UK addresses New Feature: It is now possible to Print directly from Quick Despatch New ...
Found in: What's New
New Feature: Label Settings added to [System Setup | Document and Email Settings], for custom label printing New Feature: Manual labels can now be printed from [Despatch | Quick Despatch] New Feature: When using PrintNode, documents can now be ...
Found in: What's New
New Feature: Quick Despatch - a simpler alternative to the full Sales Invoice Manager (SIM) New Feature: Stock Level data import New Feature: integration with PrintNode to automatically send labels and pdfs directly to printers New Feature: the ...
Found in: What's New
Overview Barcode scanning allows the user to move stock, for example when delivering in goods and also to move invoices in the Sales Invoice Manager. A step by step guide can be found below the video. Steps Enable barcode scanning Click on the ...
Found in: Barcode Scanner
Overview The below will explain the shipping process in KCC, including generating shipping labels. Usage The process is identical for all couriers although Royal Mails Click & Drop service requires the labels to be printed from your Click & Drop ...
Found in: Understanding the process
Problem How do I produce Courier shipping labels? I need to send a returns label out with my order, how do I do this? Solution When you select 'Assign to Courier' from [Sales invoice Manager] or select 'Process' from within [Quick Despatch] one of ...
Found in: Shipments
Overview There are several steps required to perform a stock take, the following steps are a suggestion only. Usage Pause the import of sales orders from the channels. In the Channels screen for each of your channels, toggle the Don't import orders ...
Found in: Stock Adjustments