Overview This video explains how to set up and use rollup transactions when synchronising with an integrated accounts package. Step by step instructions can be found below the video. Usage When using rollup transactions, stock items on a sales order ...
Found in: Any
Overview In KCC there is no option to refund a sales order unless you have issued an invoice. However, if the order is cancelled you likely haven't produced an invoice. Refunds will only sync from your accounts package to KCC and so the first part of ...
Found in: Quickbooks
Overview If a customer wishes to purchase the same items as they have done on a previous sales order, then you can do this quickly and easily by copying the original sales order. If the customer then wishes to add more items, you can do this too. A ...
Found in: Creating Sales Orders & Getting Started
Overview The below will show you how to view all current sales orders a specific stock item is allocated to. Usage This can be done quickly by filtering Back Order Manager. Go to [Despatch | Back Order Manager]. Click the Filters button and set the ...
Found in: Booking In & Levels
See how you can apply the filters you have used in one report and quickly use them in other reports. A step by step guide can be found below the video. Steps To turn on shared filters: In Reports, open the required report. Use the Filters button to ...
Found in: Reporting
Overview This video explains how you can quickly and easily email a purchase order to your supplier. There is another video that shows you how to setup the correct email to use when emailing purchase orders, see How To Set Up Email Addresses for ...
Found in: Common Purchase Order Actions
Overview If you have searched the KCC Knowledge Base and can't find what you're looking for or if you are getting an error message, you will need to submit a ticket. When you submit a ticket using one of the methods described below, a Zoho Ticket ...
Found in: Ticket Portal / Support
Introduction to the Setup for Khaos Control Cloud This setup guide is designed to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your mouse ...
Found in: Getting Started
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Booking In & Levels
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Booking In & Levels
New Feature: A Brexit change - INCO terms can be defined in [System Data] and added to a Sales Order for Invoice Printing Change: Xero wording changed to be more generic in preparation for a future Quickbooks integration release Change: Grid will ...
Found in: What's New
Added EKM Powershop Integration Added ability to download Xero payments which are subsequently added to account invoices Added Email Document Types for companies, defining what type of documents get sent to which mailboxes Added new grid help dialog ...
Found in: What's New
New Feature: Pick, Pack Verification operation added to Sales Invoice Manager New Feature: Workflow reporting via Email triggers New Feature: Amazon FBA integration New Feature: Emails can now be delayed and cancelled when queued New Feature: System ...
Found in: What's New
Fix: Resolve error where some invoices couldn't be issued despite having a pre-payment Fix: Improvements have been made to the performance for opening the Reorder report Fix: Setting the Min or Max quantity against an item in a channels setup will ...
Found in: What's New
Fix: Tax data for delivery charges sent up to Xero and Quickbooks will now be as expected
Found in: What's New