Question/Problem When trying to import a stock file I receive an error similar to the following: 'Duplicate stock type with description...' but there does not seem to be any duplicates on my import file. Resolution/Solution This is an inbuilt quality ...
Found in: Data Import
Overview Having gone live there are new set of routine tasks that you will need to perform in order to keep your system running smoothly and your accounts accurate. How do I know if there are errors on my system? When you first log in to KCC you are ...
Found in: User Interface
Overview In order to set our system so it is ready for IOSS, the following settings should be set as required. BEFORE YOU BEGIN Read the IOSS information for KCC user here, EU Vat Import One Stop Shop (IOSS) to ensure you meet the criteria for IOSS. ...
Found in: Brexit & IOSS
Before you begin This article is intended only for US clients using Khaos Control Cloud, if you are based outside the USA please do not use this guide as serious tax issues may occur. Overview Our Training Team will cover the initial setup of your ...
Found in: TAX Register & Taxing
Overview The following video explains the process for creating SCS (Size, Colour, Style) stock items. The process involves creating a parent stock items and then creating variations based on the parent stock item. There are step by step instructions ...
Found in: Size, Colour, Style (SCS)
Overview When you wish to enter invoices for items that you are not selling for example utility bills, rent, equipment, marketing expenses etc, you use the SP Ledger (Sales Purchase Ledger). This video explains the process and there are step by step ...
Found in: SP Ledger
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Getting Started with Stock
IMPORTANT This is a complex issue, and each business must review and understand EU VAT and IOSS as it applies to their own circumstances. We will be reviewing all the feedback from customers and updating this page as and when new information is ...
Found in: Brexit & IOSS
Overview Delivery rate rules are used by the system to automatically calculate the delivery charges for sales orders. The system will take into account the courier for the sales order and will apply the relevant rule to calculate the delivery charge ...
Found in: Addresses & Delivery
Overview Barcode scanning allows the user to move stock, for example when delivering in goods and also to move invoices in the Sales Invoice Manager. A step by step guide can be found below the video. Steps Enable barcode scanning Click on the ...
Found in: Barcode Scanner
Training sessions can be delivered to groups of users within your business however, for groups larger than 4 we do insist that one person is nominated as spokesperson. Training time is purchased for the session rather than the number of participants. ...
Found in: Billing & Services
Question/Problem My Stock Nominal does not update and my CoS is incorrect in my accounts package Cause The default behaviour when exporting Purchase Invoices is to map the Khaos Control Cloud purchase nominal to General Expenses in Xero. It is ...
Found in: Xero Accounting
Shopify Store Permission change required information Please pass this notification on to whomever administers your Shopify Store settings. If you do not use Shopify in conjunction with Khaos Control Cloud you can ignore this message. Please be aware ...
Found in: Shopify
Overview This video explains how you setup and use Royal Mail Click and Drop with KCC. You will find step by step instructions below the video. Please note that the video does not mention adding the Endpoint URL when configuring the courier. This ...
Found in: Courier Integrations
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live