Overview This article is broken down in to the different ways of creating a return, the different types of return and refunding the sale if needed. Creating a new Customer Return How To: Create a New Customer Return How To: Add Stock Items to a ...
Found in: Creating Customer Returns
Overview In order to set our system so it is ready for IOSS, the following settings should be set as required. BEFORE YOU BEGIN Read the IOSS information for KCC user here, EU Vat Import One Stop Shop (IOSS) to ensure you meet the criteria for IOSS. ...
Found in: Brexit & IOSS
Overview This video shows you how to process customer returns and quarantine stock using sites. There are instructions below the video. Note before you use this option, you will need to setup additional sites, for example Quarantine for the items ...
Found in: Creating Customer Returns
Introduction to Khaos Control Cloud Account Setup This setup guide is designed to help you setup your accounts in Khaos Control Cloud. Setting up your accounts is key for the system to work as you require. This guide covers: • User Permissions • ...
Found in: Nominals
IMPORTANT This is a complex issue, and each business must review and understand EU VAT and IOSS as it applies to their own circumstances. We will be reviewing all the feedback from customers and updating this page as and when new information is ...
Found in: Brexit & IOSS
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live
Overview The following video explains how to create a new stock item. There are step-by-step instructions below the video. Steps Click on the blue button at the top of the screen Select New Stock Item. Click Yes I do in the popup. You will then need ...
Found in: Getting Started with Stock
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: CRM & Data Protection
Overview When integrated with an accounting package it is essential that you keep the following two rules in mind: KCC controls your stock, its value and your orders. Although it can be used for some accounts functions, for example debt management, ...
Found in: Quickbooks
Information This article contains the file requirements for importing SCS (variations) stock data into Khaos Control Cloud (KCC). This article only covers simple variation items, a separate guide is available for simple stock items here, Stock Data ...
Found in: Size, Colour, Style
Information This guide contains the file requirements for importing stock data into Khaos Control Cloud (KCC). This article only covers simple SKUs, a separate guide is available for SCS items (variations) here, Stock Data Import (SCS). Detailed ...
Found in: Data Import
Integrating with Quickbooks Introduction This guide details the steps required to enable and configure your Khaos Control Cloud system to start exporting invoice information to and receiving payments from your Quickbooks account. Before You Begin ...
Found in: Quickbooks
WARNING This information can not be imported and must be manually entered. This process can have severe long term implications if not carried out correctly. Prerequisites Besides some of the system nominals, the following nominals will be required ...
Found in: Trial Balance
Overview We have done what we can to ensure that we have added as much Brexit support. However, it is important that you review your own needs and business requirements and make sure that you do your own research to ensure that you are ready for ...
Found in: Brexit & IOSS
Information This page contains the field mapping requirements for importing existing sales orders into Khaos Control Cloud (KCC). MANDATORY FIELDS Mandatory fields vary depending on the complexity of the data you are intending to import. Notes A ...
Found in: Data Import