Overview This video will show you how to set up and maintain your currency conversion rates. There are step by step instructions below the video. Steps In System Setup, go to System Data. Double click on the Currency Conversions line to open the ...
Found in: Currency
Overview This video explains how to set up your Amazon channel in Khaos Control Cloud. This video should be used in conjunction with KCC Amazon Integration Guide (Amazon EU & US Marketplaces) and How To Control Stock Levels On Your Channel. Please ...
Found in: Amazon
Overview Harmonisation Codes are required by some couriers when shipping goods overseas. There are three steps to setting up Harmonisation Codes, although one is optional: Setup the code in System Data and link it to the country or zone that will be ...
Found in: ICN & Harmonisation Codes
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live
Question/Problem We have pre bought credits but have received an invoice, what is the invoice for? Resolution/Solution This invoice is just for your records, if you download it from from your Admin portal you will see that there is nothing to pay as ...
Found in: Billing & Services
Overview Instructions if you are getting an error message when assigning to couriers of "No Valid Invoice Item Lines". Cause This has occurred as no stock item has been allocated to the order resulting in nothing to be invoiced. Steps Place the ...
Found in: Common Actions
Overview This video will show you how to set up a new nominal account in Khaos Control Cloud. A step by step guide can be found below the video. Steps In Accounts, click on Nominal Account Setup. Enter Edit Mode. Use the New button to add a new line ...
Found in: Nominals
Overview Once a quotation has been printed in the Quotations - Print stage in the Sales Invoice Manager, you can move it into the next stage which is Pending. Once it is in Pending it will be visible in the Opportunities (Quotes) grid in the CRM. ...
Found in: Common Actions
Overview Quotation Weightings allow you to see how likely it is that the customer is going to convert their quotation into a sales order; the higher the percentage the more likely it is that you will get the sale. Quotation Weightings are setup as ...
Found in: Quotations & Proformas
Overview In Sales Report you can view order but Sales Order as well as the default Sales Invoice view Usage With your sales report open, click the filters button and scroll down. Near the bottom of the popup you will find a Sales Orders filter, which ...
Found in: Reporting
Overview Sales Invoice Manager (SIM) will not let you pass the Authorise payment stage without having the payment authorised. This is designed as a failsafe so that sales orders cannot be processed without being paid for or being on account. Usage ...
Found in: Common Actions
Overview Do you sell under different brands? This video will take you through setting up brands which can then be used on Sales Orders, Special Offers, as a filter in Sales Invoice Manager and to filter on when running your reports. There are step by ...
Found in: Branding
Overview Having gone live there are new set of routine tasks that you will need to perform in order to keep your system running smoothly and your accounts accurate. How do I know if there are errors on my system? When you first log in to KCC you are ...
Found in: User Interface
Overview This video will show you how to use Quick Despatch in Khaos Control Cloud. This is an alternative to using the Sales Invoice Manger when you wish to quickly print documents and labels and mark invoices as despatched. You can only process ...
Found in: Quick Despatch
Question/Problem The tax rate used by your supplier is different than that specified in the stock item record, or the VAT Country as per [System Values | General]. Resolution/Solution Before posting the purchase invoice to the accounts, the following ...
Found in: TAX Register & Taxing