Overview This video will show you how to set up the different address types you may want to use in the system, for example when defining the type of customer's address. A step by step guide can be found below the video. Steps In System Setup, open ...
Found in: Addresses
Overview This video will show you how to set up image types in Khaos Control Cloud. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Image Types line to open the table. Enter Edit Mode. ...
Found in: Images
Overview This video will show you how to set up the invoice priorities you want to use in the system. Invoice Priorities help identify sales orders in the Sales Invoice Manager that may require special attention, for example if they are same day ...
Found in: Crediting, Invoicing & Statements
Problem/Question We have rebranded and need the change our company name in KCC, how is this done? Solution In order to change your KCC produced documentation and emails you need to: Go to [System Setup | System Values]. From within the General tab ...
Found in: General
Overview There must be at least one bank account set up in order for the system to work correctly and at least one bank account per currency, for example Sterling account and Euro account. This video shows you how to do this: A step by step guide can ...
Found in: Bank Account
Overview Once you have setup your couriers in Khaos Control Cloud, you can then setup the Courier Bandings. These determine which courier service your system will assign to a sales order. This video explains the process and there are step by step ...
Found in: Shipments
Overview The following video explains how to add a new address for a company record. Step by step instructions are below the video. Steps Open the company record. Open the Address & Contact tab. Enter Edit mode. Click on the +New button above the ...
Found in: Addresses
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Getting Started with Companies
Overview The following video explains how to anonymise a customer record. This can only be preformed by an Admin user. Step by step instructions are below the video. Steps Open the customer record that you wish to anonymise. Click on the Actions ...
Found in: CRM & Data Protection
Overview This video will show you how to set up different comm log types for logging communications with customers. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Comm Log Types line to ...
Found in: Communication Log
Overview In order to remove an email address allocated to a customer you can follow these steps: Steps Select the Company tab on the Navigation bar. Find the Customer you want to update using the filters. Click the Edit Button so that the information ...
Found in: Emails
Overview This video will show you how to set up your level 1 stock types. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Level 1: Type Types line to open the table. Enter Edit Mode. Use ...
Found in: Getting Started with Stock
Overview This video will show you how to set up your level 4 stock types. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Level 4: Sub Type (additional) line to open the table. Enter ...
Found in: Getting Started with Stock
Introduction This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Creating Sales Orders & Getting Started
Overview This video will show you how to set up your level 3 stock types. This level is optional and is only used if stock type level 4 has been used. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double ...
Found in: Getting Started with Stock