Overview This video will show you how to set up different comm log types for logging communications with customers. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Comm Log Types line to ...
Found in: Communication Log
Overview When you have processed a supplier return in KCC, you will then create a purchase credit note. Once you have received the credit note from your supplier, you will then need to post the KCC credit note to the accounts and to the supplier ...
Found in: Processing Supplier Returns
Overview This video will show you how to set up your level 1 stock types. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Level 1: Type Types line to open the table. Enter Edit Mode. Use ...
Found in: Getting Started with Stock
Overview Once you have created a credit note, you can then print it and send it to the customer. A step by step guide can be found below the video. Steps Open Sales Invoice Manager. Go to the Credit Note Print Stage. Green select the credit note you ...
Found in: Common Actions
Overview This video will show you how to set up your level 4 stock types. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Level 4: Sub Type (additional) line to open the table. Enter ...
Found in: Getting Started with Stock
Overview This video will show you how to set up your level 3 stock types. This level is optional and is only used if stock type level 4 has been used. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double ...
Found in: Getting Started with Stock
Overview This video will show you how to set up your level 2 stock types. These are the most important of the stock types and are mandatory. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on ...
Found in: Getting Started with Stock
Overview There must be at least one bank account set up in order for the system to work correctly and at least one bank account per currency, for example Sterling account and Euro account. This video shows you how to do this: A step by step guide can ...
Found in: Bank Account
Overview This video explains how to set up and apply harmonisation codes in Khaos Control Cloud. Detailed instructions have been provided below the video. Set Up and Apply Harmonisation Codes Step By Step Set Up Harmonisation Codes Click on System ...
Found in: ICN & Harmonisation Codes
Overview The Purchase Order statuses are used to filter outstanding purchase orders on the “On Order List” screen, for example, you could have a status of "At Sea" to indicate that lines are being shipped from far away. The below will show you how to ...
Found in: Common Purchase Order Actions
Overview Once you have setup your couriers in Khaos Control Cloud, you can then setup the Courier Bandings. These determine which courier service your system will assign to a sales order. This video explains the process and there are step by step ...
Found in: Shipments
Overview Once a credit note has been printed, you then need to issue it. Once it has been issued the credit note will appear on the customer's statement screen and can then be used. A step by step guide can be found below the video. Steps Open Sales ...
Found in: Issuing
Overview This video explains how to set up and use rollup transactions when synchronising with an integrated accounts package. Step by step instructions can be found below the video. Usage When using rollup transactions, stock items on a sales order ...
Found in: Any
Overview This video will show you how to set up the company types you want to use in the system.
Found in: CRM & Data Protection
Overview This video explains how to create and process a customer return where the customer doesn't want any items in exchange, therefore a credit note will be created. A step by step guide can be found below the video. Steps Open the original Sales ...
Found in: Creating Customer Returns