Overview This video will show you how to set up your level 2 stock types. These are the most important of the stock types and are mandatory. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on ...
Found in: Getting Started with Stock
Overview There must be at least one bank account set up in order for the system to work correctly and at least one bank account per currency, for example Sterling account and Euro account. This video shows you how to do this: A step by step guide can ...
Found in: Bank Account
Overview This video shows you how to set up sales sources in Khaos Control Cloud. These are used when reporting on sales of items to see what channels your customers are using to purchase items from you. A step by step guide can be found below the ...
Found in: Creating Sales Orders & Getting Started
Overview This video will show you how to view and select available delivery addresses within a purchase order. Step by step instructions can be found below the video. Steps In a Purchase Order, go to the Delivery Address tab. Use the Actions button ...
Found in: Creating Purchase Orders
Valid Connection Required when trying to export This error means you need to reconnect your Xero to Khaos Control. You may already be connected to Khaos Control within Xero. If this is the case, you will need to log into your Xero account, click on ...
Found in: Xero Accounting
Overview This video will show you how to set up different comm log types for logging communications with customers. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Comm Log Types line to ...
Found in: Communication Log
Overview We have done what we can to ensure that we have added as much Brexit support. However, it is important that you review your own needs and business requirements and make sure that you do your own research to ensure that you are ready for ...
Found in: Brexit & IOSS
ICN codes are used when exporting goods overseas and some couriers require them to be added to the customs invoice. The instructions for setting up and using ICN Codes are below the video. You might find this government website useful when looking up ...
Found in: ICN & Harmonisation Codes
Overview This video will show you how to set up the different address types you may want to use in the system, for example when defining the type of customer's address. A step by step guide can be found below the video. Steps In System Setup, open ...
Found in: Addresses
Overview This video will show you how to set up reasons that you can use to record why quotations are unsuccessful. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Quotation Reasons line ...
Found in: Quotations & Proformas
Overview This video will show you how to set up image types in Khaos Control Cloud. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Image Types line to open the table. Enter Edit Mode. ...
Found in: Images
Overview This video will show you how to set up your stock items' manufacturers. Step by step instructions can be found below the video. Steps In System Setup, open System Data. Double click on the Manufacturers line to open the table. You can either ...
Found in: Getting Started with Stock
Overview This video will show you how to set up return reasons for use when creating a customer return. Step by step instructions can be found below the video. Steps In System Setup, open System Data. Double click on the Return Reasons line to open ...
Found in: Processing Customer Returns
Overview This video will show you how to set up currencies in Khaos Control Cloud. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Currencies line to open the table. Enter Edit Mode. Use ...
Found in: Currency
Overview How to add the DNS records to your Shopify domain to enable the email functionality within Khaos Control Cloud. Steps Log into their Shopify admin panel. Go to Online Store > Domains. In the Shopify-managed domains section, click the name of ...
Found in: Shopify