Information This page contains the field mapping requirements for customer and supplier imports. This page is also available to download as a PDF from the attachments tab. An example Customer / Supplier import file is available on the attachments ...
Found in: Data Import
Overview This video will show you how to set up the payment types you want to use in your system. Step by step instructions are shown below the video. Steps 1. Go into System Setup. 2. Open the System Data screen. 3. Double-click on the System ...
Found in: Payments & Pricing
Overview The following is instructions if you need to change the email address on email templates. Steps To make the changes to the email that is presented on PDF reports, you will need to do the following Go to [ System Setup | System Values]. Click ...
Found in: Emails
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Nominals
Information This page contains the field mapping requirements for Khaos Control Cloud (KCC) stock item relationships. A sample file is attached to this article. MANDATORY FIELDS All fields except REL_TYPE are mandatory. FIELD NAME (Case Sensitive) ...
Found in: Data Import
Problem/Question How do we make bulk updates to our price lists, and change the "List Price" in the Promotions tab? Solution You can do this using either of the following methods: Price List Imports Using Price List Imports the steps are: Create the ...
Found in: Pricelists
Problem/Question VAT on sales orders is not being correctly set. Solution This can occur if the 'Sell Prices are Net' value in [System Values | SALES] is not set correctly. This should be set according to your business needs. See the FAQ here, VAT ...
Found in: Payments & Pricing
Overview This video explains how to use System values to control how the purchasing functionality works in the system. There are step by step instructions below the video. Steps Go to [System Setup | System Values | Purchasing]. Click Edit. Set the ...
Found in: Common Purchase Order Actions
Overview The process of integrating Opayo with your Khaos Control Cloud system will need to be done by the Admin user of your system, and will require access your Opayo account. Step By Step Go to [System Setup | Integrations | Opayo]. Enter your ...
Found in: Opayo
Overview This video explains how to set up and apply harmonisation codes in Khaos Control Cloud. Detailed instructions have been provided below the video. Set Up and Apply Harmonisation Codes Step By Step Set Up Harmonisation Codes Click on System ...
Found in: ICN & Harmonisation Codes
Overview We will always review requests for new features and we operate a system whereby our customers can vote on the ideas of others. Features with with most votes will be considered for development first, however if we spot a feature request that ...
Found in: User Interface
Overview When using Channels you need to setup product barcodes, e.g. ASIN, eBay SKU etc, so that the system can match the stock items in Khaos Control Cloud with your listed products. This video shows you how to set them up. A step by step guide can ...
Found in: Matching Criteria
Overview This video will show you how to configure your GDPR settings in Khaos Control Cloud so that you can both Hold and Anonymise company data. A step by step guide can be found below the video. Steps In System Setup, open System Values. Click on ...
Found in: CRM & Data Protection
Overview The following video explains the despatch process and how to use the Sales Invoice Manager. There are step by step instructions below the video. The Despatch Process Step By Step: Go to [Despach | Sales invoice Manager]. This process assumes ...
Found in: General
Question/Problem My Company doesnt pay tax how can the system reflect this Resolution/Solution If your company does not pay tax, then the stock items in your system should be set as exempt for tax. This can be done with a stock import. Notes/Caveats ...
Found in: TAX Register & Taxing