Overview The following video explains how to create a new stock item. There are step-by-step instructions below the video. Steps Click on the blue button at the top of the screen Select New Stock Item. Click Yes I do in the popup. You will then need ...
Found in: Getting Started with Stock
Question/Problem Channel stock levels are not correct. Resolution/Solution This happens if an item is created on an ecommerce site (channel) with a quantity not matching that in Khaos Control Cloud (KCC) or if the stock level is manually adjusted ...
Found in: Overview
Overview The below will show you how to view only orders containing dropship items. Usage From within Sales Invoice Manager (Awaiting Stock) click the Filters button use the Dropship Invoice filter.
Found in: Understanding the process
Overview Stock Types enable similar stock items to be grouped together. The term Stock Type can be interchangeable with Category, as used by Amazon and Ebay. Khaos Control Cloud requires each product to belong to a Level 2 stock type which in turn ...
Found in: Getting Started with Stock
Overview This video will show you how to use the Customer Visit Report in Khaos Control Cloud. This report gives you an overview of your customer, their address, their order history for both this year and the previous year and contact details. There ...
Found in: CRM & Data Protection
Information This article contains the file requirements for importing SCS (variations) stock data into Khaos Control Cloud (KCC). This article only covers simple variation items, a separate guide is available for simple stock items here, Stock Data ...
Found in: Size, Colour, Style
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Purchase Invoice
Overview This video will show you how you can control how stock levels are uploaded to your online channels. There are three step by step methods below the video on these procedures. For Amazon the way the system matches when uploading stock items is ...
Found in: Overview
Overview This video will show you how to check the margin being delivered in a sales order by using the margin report. A step by step guide can be found below the video. Steps Ensure the Sales Order is saved. use the Actions menu to select Margin ...
Found in: Reporting
Overview There may be time you need to adjust the quantity of stock into the system, in doing so, this will update the stock nominal. To do this you must have either imported or manually created your stock in the system along with the stock value. ...
Found in: Stock Adjustments
Overview The below will show you how to view stock levels across multiple sites for a stock item. Usage This can be done via two methods: Method One Open the stock item record. Click Actions and select Show Site Levels. Method Two Open the [Stock ...
Found in: Sites
Overview When using the Back Order Manager you can easily filter the grid by the current stock item. This video explains the process and there are written instructions below: Steps Go to [Despatch | Back Order Manager]. Click the stock Item you wish ...
Found in: Backorder Management
WARNING This procedure should not be carried out if you: Have duplicate stock items Have stock items with multiple SKUs, variations or options Have the same stock item on different channels not using the same SKU Please Note: We have no control over ...
Found in: Overview
Overview The below will explain the difference between Run to Zero and Discontinued stock, and when to use each of them. Usage These two functions often operate one after the other as stock reaches the end of it's availability or lifespan. You can ...
Found in: Reordering & Suppliers
Overview The below will show you the options of how to see what relationships a stock item belongs to. Usage In your [Stock Items] list screen, it is possible to filter for a specific relationship type, i.e. Move With or Build. It will not display ...
Found in: Packs & Builds