Overview The following video explains the process to delete an address or contact from a company record. Step by step instructions are below the video. Steps Open the company record. Go to the Address & Contacts tab. Click on the Edit button. If ...
Found in: Addresses
Overview If you add a payment incorrectly and wish to delete it, this video describes the process. A step by step guide can be found below the video. Steps Ensure the Sales Order is in Edit mode. Go to the Payment tab. Green select the payment line ...
Found in: Payments & Pricing
Credits can not be unallocated from suppliers, and you can not delete credit notes that have been issued. To rectify this you will need to use your SP Ledger; Accounts Sales and Purchasing Ledger New Use the Lookup dialog box to locate the supplier ...
Found in: Crediting, Invoicing & Statements
Overview The below will show you how to delete an item that has been added to a purchase order in error. Usage In the purchase order in Edit mode. Green select the item, or items. Click on the Delete button to remove the item(s).
Found in: Common Purchase Order Actions
Overview This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Getting Started
Information This page contains the field mapping requirements for Khaos Control Cloud (KCC) customer price list imports and a sample file is attached to this article. In the sample file, our stock item 1976 has two price bandings and is being sold on ...
Found in: Data Import
Overview The below will show you how to delete purchase orders in Khaos Control Cloud. Usage Open the purchase order you wish to delete Click on the red Delete button at the top right of the screen. Click on the Yes I do button. Notes You can’t ...
Found in: Common Purchase Order Actions
Overview The following video explains how you can delete a communication log entry in the Leads (Comm Log) screen. Step by step instructions are below the video. Steps Open CRM. Click on Leads (Comm Log). Double click on the company you wish to ...
Found in: Communication Log
WARNING This procedure should not be carried out if you: Have duplicate stock items Have stock items with multiple SKUs, variations or options Have the same stock item on different channels not using the same SKU Please Note: We have no control over ...
Found in: Overview
Overview The below will show you how to delete delivery notes in Khaos Control Cloud. Usage Open the delivery note. Click on the red Delete button in the top right. In the popup, click on the green Yes I Do button, the system will inform you that the ...
Found in: Processing Delivery Notes
Problem/Question Prices determined by a price list are not having the correct VAT applied in a sales order. Solution Go to [System Setup | System Data | Price Lists]. Ensure the price list affected has the NET Prices checkbox correctly applied. To ...
Found in: Pricelists
Question/Problem Requirement to update all stock buy prices from a specific supplier. Solution This is something likely to affect all businesses from time to time and can be completed by following the steps: Go to [Reports | Ad-Hoc Reports] and ...
Found in: Reordering & Suppliers
Overview You can cancel a sales order if the customer no longer wishes to purchase the items from you. See the video to show you how to do this. There are also step by step instructions below the video. Steps Ensure the payment for the order is ...
Found in: Credits & Refunds
Overview Setting up supplier price lists allows you to create quantity breaks for stock items that you purchase. To see how to use supplier price lists check out the following video. There are step by step instructions below the video. Steps Open the ...
Found in: Supplier Pricelists
Overview This video explains how to create a special offer that defines a lower sell price for an item when the offer is triggered. Step by step instructions are below the video. Steps Go to [Promotions | Special Offers]. Click Edit. If new items are ...
Found in: Special Offers