Overview Sometimes you may wish to perform a like-for-like, or direct, exchange in KCC. Usage Create the Return Go to the original sales order. Green select item(s) to be returned. Click Actions. Click Create Customer Return Note. In the popup dialog ...
Found in: Creating Customer Returns
Overview This video shows you how you can use a Keycode to add a global discount to a sales order. A step by step guide can be found below the video. Steps Ensure the Keycode is in Edit mode. Use the New button above the Discounts and Delivery ...
Found in: Keycodes
Overview This video explains how you create and process a customer return where the items being sent out to the customer are worth more than the items being returned. The customer will need to pay the difference. There are instructions below the ...
Found in: Creating Customer Returns
Overview Khaos Control Cloud has the ability to track country specific VAT and this guide explains how to set this up. Please note that the values required for each country will be dependent on your tax agreements with the country in question - we ...
Found in: TAX Register & Taxing
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Countries
Overview This page contains common error messages, known issues with KCC's Amazon Integration and there solutions/resolutions -------------- Amazon shipping error - requires a shipping date at least one day in advance Question/Problem When assigning ...
Found in: Amazon
Overview The below will explain how to control the behaviour of the Awaiting Date stage of Sales Invoice Manager Usage This feature is controlled by the [System Values] option shown below. The default is to release two days earlier than the planned ...
Found in: Understanding the process
Overview This video explains how you setup and use Royal Mail Click and Drop with KCC. You will find step by step instructions below the video. Please note that the video does not mention adding the Endpoint URL when configuring the courier. This ...
Found in: Courier Integrations
Overview This video explains how to create and process a customer return where the customer wishes to have a refund. Step by step instructions can be found below the video. Steps Open the original Sales Order. Green select the item(s) to be returned. ...
Found in: Creating Customer Returns
Introduction to the Setup for Khaos Control Cloud This setup guide is designed to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your mouse ...
Found in: Getting Started
Integrating with Quickbooks Introduction This guide details the steps required to enable and configure your Khaos Control Cloud system to start exporting invoice information to and receiving payments from your Quickbooks account. Before You Begin ...
Found in: Quickbooks
Overview In Khaos Control Cloud you can create a Supplier Return and then gradually add items to it. This video covers the point when you wish to close the return and create a Purchase Credit Note. The step by step instructions are below the video. ...
Found in: Creating Supplier Returns