See how you can apply the filters you have used in one report and quickly use them in other reports. A step by step guide can be found below the video. Steps To turn on shared filters: In Reports, open the required report. Use the Filters button to ...
Found in: Reporting
Overview This video explains how to configure your sales order settings using System Values. There are step by step instructions below the video. Steps Go to [System Setup | System Values | Sales]. Click Edit. Set the options as required. Use the ...
Found in: Creating Sales Orders & Getting Started
Question/Problem I bought credits after my account was restricted but I still can't log in. Resolution/Solution This has happened as your monthly service charge invoice was created before you purchased credits. Credits cannot be used to pay an ...
Found in: Billing & Services
Overview This setup guide is designed to work alongside the training you undertake to help you set up Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your mouse ...
Found in: Managing Users
Before You Begin This article contains no instructions on the setup of your KCC system, instead it links to the individual guides that do. If you have any queries about these articles please contact training@khaoscloud.com and our Training Team will ...
Found in: Getting Started
Overview When integrated with an accounting package it is essential that you keep the following two rules in mind: KCC controls your stock, its value and your orders. Although it can be used for some accounts functions, for example debt management, ...
Found in: Quickbooks
Question/Problem The tax rate used by your supplier is different than that specified in the stock item record, or the VAT Country as per [System Values | General]. Resolution/Solution Before posting the purchase invoice to the accounts, the following ...
Found in: TAX Register & Taxing
Overview This video explains the use of the 'Create Authorised Invoices' toggle in the Xero synchronisation screen Steps When this feature is enabled all invoices sent to Xero from Khaos Control Cloud will automatically be marked as authorised within ...
Found in: Xero Accounting
Overview If you have added more nominals in your external accounts system (Xero or QuickBooks), and wish to map them to nominals in Khaos Control Cloud you need to get the nominals again and then you can map them. Usage Get Nominal Accounts Fetching ...
Found in: Xero Accounting
Overview This video will show you how to set up the invoice priorities you want to use in the system. Invoice Priorities help identify sales orders in the Sales Invoice Manager that may require special attention, for example if they are same day ...
Found in: Crediting, Invoicing & Statements
Overview Sometimes you may need to reprint invoices from prior to the last financial year. Usage 1. Open the Company record. 2. Open their Customer Services -> Sales Orders/Invoices screen. 3. Set the date filter, or you can turn it off. You can also ...
Found in: Crediting, Invoicing & Statements
Overview This video explains how to allocate a payment to either a purchase invoice or a sales invoice in the company statement screen. Although the video shows you how to allocate one payment, or credit, to an invoice you can use the same process to ...
Found in: Crediting, Invoicing & Statements
Before You Begin This document is intended to be used as a resource alongside the How To Set Up a Woocommerce Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we highly recommend you watch beforehand. By ...
Found in: WooCommerce
Problem Sales orders generated by the Shopify POS Channel going straight to Issue? Cause This is the expected behaviour for POS orders as POS orders are placed after the item has already been sold, paid for and given to the customer. With this the ...
Found in: Shopify
Before You Begin This document is intended to be used as a resource alongside the How To Set Up a Shopify Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we recommend you watch beforehand. By default, any ...
Found in: Shopify