Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Crediting, Invoicing & Statements
Overview This video explains how to create and process a customer return where the customer doesn't want any items in exchange, therefore a credit note will be created. A step by step guide can be found below the video. Steps Open the original Sales ...
Found in: Creating Customer Returns
Overview This video explains how to create and process a customer return where the customer wishes to have a refund. Step by step instructions can be found below the video. Steps Open the original Sales Order. Green select the item(s) to be returned. ...
Found in: Creating Customer Returns
Overview Document and Email Settings is found within System Setup from the left navigation bar. The Documents and Email Settings screen allows you customise certain aspects of your documentation and reports to suit your needs and also allows you set ...
Found in: Documents
Overview To ensure that KCC has been setup to mirror your business practises, you should be testing each of your business scenarios to ensure that your current processes can be carried out in KCC and the outcomes are as you would expect. The Extended ...
Found in: Testing & Go Live
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live
Overview This video will show you how to drill down into transaction detail from the nominal accounts in the trial balance. A Step by Step guide can be found below the video. Steps In Accounts, click on Trial Balance. Select the desired Nominal ...
Found in: Trial Balance
Overview When integrated with an accounting package it is essential that you keep the following two rules in mind: KCC controls your stock, its value and your orders. Although it can be used for some accounts functions, for example debt management, ...
Found in: Quickbooks
Introduction to Khaos Control Cloud Account Setup This setup guide is designed to help you setup your accounts in Khaos Control Cloud. Setting up your accounts is key for the system to work as you require. This guide covers: • User Permissions • ...
Found in: Nominals
Before You Begin This document is intended to be used as a resource alongside the How To Set Up a Shopify Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we recommend you watch beforehand. By default, any ...
Found in: Shopify
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Currency
Overview The process of integrating Opayo with your Khaos Control Cloud system will need to be done by the Admin user of your system, and will require access your Opayo account. Step By Step Go to [System Setup | Integrations | Opayo]. Enter your ...
Found in: Opayo
Overview This video will show you how to add a note to a journal from within the trial balance. Step by step instructions can be found below the video. Steps From the Accounts screen, click on Trial Balance. Select the desired Nominal Account. Use ...
Found in: Trial Balance
Overview This video will show you the different areas that you can map your sales nominals to in Khaos Control Cloud. How To Create a New Nominal Account explains how to create a new sales nominal and map it to countries. A step by step guide can be ...
Found in: Nominals
Overview KCC can calculate and post currency gains and losses automatically for foreign currencies Usage The currency loss / gain nominal account is used by the system to accrue foreign currency differences arising due to exchange rate fluctuations ...
Found in: Nominals