Before You Begin This document is intended to be used as a resource alongside the How To Set Up an eBay Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we highly recommend you watch beforehand. By default, ...
Found in: eBay
Problem When linking to my eBay channel I receive an error code 12002. Solution This issue occurs due to a connectivity issue between KCC and eBay. Commonly it is due to the channel not being enabled when the Begin Auth button is selected. However, ...
Found in: eBay
Overview This video explains how to set up a new eBay channel in Khaos Control Cloud. This video should be used in conjunction with the KCC eBay Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: eBay
Problem Channel not working and error message "Error 932: Auth token is expired, User needs to generate a new token for this application" is displayed in the Feedback | Notifications tab. Solution There are several reasons why the ebay token has ...
Found in: eBay
Question/Problem eBay token has expired, how can I re-authorise it? Resolution/Solution To re-authorise you eBay token follow the below steps: Steps Open the Channels area of the system. Select your eBay Channel that you need to reauthorise the ...
Found in: eBay
Amazon BigCommerce eBay Items listed on eBay without a SKU If you have an item(s) listed on eBay without a SKU you will, by default, experience an import error (Stock Code Unknown) when trying to bring orders for these items into KCC. Steps to ...
Found in: Overview
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Getting Started with Companies
Overview In order to set up a new channel please follow the below steps and select the type of channel you wish to set up when you get to step 5. Steps Click the dropdown menu on the blue button at the top of the KCC screen. Click New Channel. In the ...
Found in: Permissions
Order Status & Shipping Notifications Once your Channel is up and running in KCC, shipping notifications (also known as order status updates) will be uploaded to your Channel roughly every 8/20 minutes providing the Don’t upload order status toggle ...
Found in: Permissions
Fix: [Channels | eBay] 'Use eBay IOSS Number' option will now retain its value
Found in: What's New
Added integration with your Amazon, eBay and Shopify channels, allowing you to import and process your orders within Khaos Control Cloud Added new Report templates, with a much cleaner design, for Order Acknowledgement, Sales Invoice, Delivery Note ...
Found in: What's New
Overview We do have a Webhook API for Khaos Control Cloud which means we push and pull data from your server. Usage To get started our documentation can be found here: https://github.com/khaoscontrol/kcc-web-services Notes/Caveats Note: we support ...
Found in: 3rd Party
Overview When using Channels you need to setup product barcodes, e.g. ASIN, eBay SKU etc, so that the system can match the stock items in Khaos Control Cloud with your listed products. This video shows you how to set them up. A step by step guide can ...
Found in: Matching Criteria
New Feature: Integrated Shipping Labels are now supported for Picking / Despatch reports New Feature: The system can now lookup US addresses in addition to UK addresses New Feature: It is now possible to Print directly from Quick Despatch New ...
Found in: What's New
What channel integrations does KCC support? Khaos Control Cloud has direct integrations with the following sales channels Amazon BigCommerce eBay EKM Reverb Shopify WooCommerce Khaos Control Cloud no longer has a 3rd Party API partnership through ...
Found in: Permissions