Overview This video will show you how to create a copy of an existing SP ledger entry. Step by step instructions can be found below the video. Steps 1. In Accounts, open the SP Ledger and locate the entry you wish to duplicate. 2. Go into Edit Mode. ...
Found in: SP Ledger
Problem I need to add the same products from one price list on to a new price list but at a different price. Is it possible to duplicate a price list? Solution Yes, using grid exports you can create a duplicate a price list. Follow the steps below to ...
Found in: Pricelists
Purpose If you have a number of price lists sharing much of the same data, you can save time creating them by duplicating the price lists and then making any necessary changes. How to duplicate a price list: To duplicate your price list you will need ...
Found in: Pricelists
Question/Problem When trying to import a stock file I receive an error similar to the following: 'Duplicate stock type with description...' but there does not seem to be any duplicates on my import file. Resolution/Solution This is an inbuilt quality ...
Found in: Data Import
Question/Problem What happens if an invoice number already exists in my integrated accounts package? Resolution/Solution Nothing. The system will record an error in the 'Feedback' grid of the [Accounts | Accounts Sync | Export] screen and the invoice ...
Found in: Xero Accounting
Overview You may wish to delete unused stock types, either created in error or surplus to requirement. Usage In order to delete a Stock Level 2 in Khaos Control Cloud when there aren't any other Stock Levels or Stock Items assigned to it you can ...
Found in: Xero Accounting
New Feature: New support for Finance Payments via the BigCommerce channel Fix: Improve Channel stock level sync, by preventing duplicate data and data from other sites
Found in: What's New
Problem/Question How do I create a multi line purchase invoice in the SP Ledger? Solution Multi-line purchase ledger entries are not currently supported in Khaos Control Cloud, however, using the duplicate row feature from the Actions menu allows ...
Found in: SP Ledger
Fix: Improvements to the channels processes to improve performance Fix: Improvements to the data import templates to display required fields as expected Fix: Importing stock items will now warn if duplicate tax codes are present Fix: Accounts sync ...
Found in: What's New
Fix: Xero export will no longer error when attempting to send up data in rolled up transactions Fix: The 'Synchronise channel setup' task will no longer hit errors if a Shopify channel hasn't had its 'Channel Location' set Fix: Companies can no ...
Found in: What's New
Fix: Stock Import will now remove whitespace from provided stock codes to prevent creation of duplicate items Fix: Company imports will now set the Supplier flag as expected to prevent hidden records from being created Fix: Improvements to order ...
Found in: What's New
WARNING This procedure should not be carried out if you: Have duplicate stock items Have stock items with multiple SKUs, variations or options Have the same stock item on different channels not using the same SKU Please Note: We have no control over ...
Found in: Overview
New Feature: Archived invoices and credit notes can now be printed from the [Customer | Customer Services] tab New Feature: Undo Refund action added to [Company | Statement] Improved: Standard shipping labels now work in conjunction with 'Number of ...
Found in: What's New
Overview If you have searched the KCC Knowledge Base and can't find what you're looking for or if you are getting an error message, you will need to submit a ticket. When you submit a ticket using one of the methods described below, a Zoho Ticket ...
Found in: Ticket Portal / Support
Fixed most issues that occured when multiple users were logged into the system at once Fixed an issue on the stock adjustments screen with the note not being cleared Fixed the grid CSV export not working on grids that were inside a popover Fixed the ...
Found in: What's New