Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Processing Customer Returns
Overview This video explains how you can create a new sales order from a customer record or a new purchase order from a supplier record. A step by step guide can be found below the video. Steps Open the Company Record (customer or supplier). Use the ...
Found in: Creating Sales Orders & Getting Started
Overview Adding a new payment that can then be allocated to an invoice, for either a customer or supplier, is covered in the video below. A step by step guide can be found below the video. Steps Open the Customer/Supplier record. Go to the Statement ...
Found in: Crediting, Invoicing & Statements
Overview The following video explains how to add a new contact against a company record. Step by step instructions are below the video. Steps Open the company record. Open the Address & Contact tab. Click on the Edit button. Focus on the address you ...
Found in: Addresses
Overview The credit controller is the member of your staff responsible for managing the debts of your business. They are accountable for recovering any unpaid money that is owed to your organisation from other businesses or individuals. There are ...
Found in: Orders & Payments
Overview If you routinely order the same stock items from multiple suppliers, you may wish to use our Copy a Purchase Order functionality within the system. Usage In order to copy a Purchase Order to a different supplier you must follow the steps ...
Found in: Common Purchase Order Actions
Overview If you routinely order the same stock items from the same supplier, you may wish to use our Copy a Purchase Order functionality within the system. Usage In order to copy a Purchase Order to the same Supplier you can follow the steps below: ...
Found in: Common Purchase Order Actions
Overview This video describes the information in a customer, or a supplier's, statement screen in Khaos Control Cloud. There is information below the video about what options are available from this screen. Usage The company Statement screen allows ...
Found in: Crediting, Invoicing & Statements
Overview When you wish to enter invoices for items that you are not selling for example utility bills, rent, equipment, marketing expenses etc, you use the SP Ledger (Sales Purchase Ledger). This video explains the process and there are step by step ...
Found in: SP Ledger
Overview This video will show you how to mark an item as drop ship. These are items that are delivered directly from your supplier to the customer. A step by step guide can be found below the video. Steps Open the Stock Record for the item you wish ...
Found in: Drop-Ship
Overview Free or reduced delivery charges can be added to a sales order when you apply a keycode to the order. A step by step guide can be found below the video. Steps Ensure the Keycode is in Edit mode. Use the New button above the Discounts and ...
Found in: Keycodes
Problem/Question How do you send suppliers remittance notes for payments made to them? Solution No, it's not possible to to do this task in Khaos Control Cloud. If you would like this to be considered for future development, you could add it to the ...
Found in: General
Overview If you have made changes to the prices on a sales order, quotation or proforma order, you can change them back to the prices the system thinks that the customer is entitled to. This video explains the process. A step by step guide can be ...
Found in: Payments & Pricing
Overview This video explains the process for importing your customers and suppliers into KCC. For step by step instructions please refer to our knowledgebase article here, Data Import Guide.
Found in: Getting Started with Companies
Problem/Question VAT on sales orders is not being correctly set. Solution This can occur if the 'Sell Prices are Net' value in [System Values | SALES] is not set correctly. This should be set according to your business needs. See the FAQ here, VAT ...
Found in: Payments & Pricing