Overview This video explains how to set up a BigCommerce channel in Khaos Control Cloud. This video should be used in conjunction with the KCC BigCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: BigCommerce
Overview It is possible to allocate available stock to back order sales orders using the Back Order Manager. This video explains the process and step by step instructions are below it. Steps Go to [Despatch | Back Order Manager]. Click Filters and ...
Found in: Creating Sales Orders & Getting Started
Overview It is possible to suggest a new feature within Khaos Control Cloud. There are 2 ways in which you can do this: 1. Whilst logged into Khaos Control Cloud, you can go to the user menu and select 'Suggest a Feature'. 2. You can go to our ...
Found in: User Interface
Overview In order to Login to Zoho Projects please follow the instructions below. Steps 1. Open the Zoho Projects Login page. 2. Enter the email address and password that is associated with the account. 3. Once you’re logged into Zoho, you’ll arrive ...
Found in: Getting Started
Overview The following explains how to add the dimensions (height, width and depth) and also the weight to a stock item. This can be used when deciding which courier to use, how much to charge and when picking and packing. Usage Open the stock item ...
Found in: Getting Started with Stock
Overview This video explains how to set up a Woocommerce channel in Khaos Control Cloud. This video should be used in conjunction with the KCC WooCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: WooCommerce
Overview This video explains how to set up a new eBay channel in Khaos Control Cloud. This video should be used in conjunction with the KCC eBay Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: eBay
Overview This video explains how you create quotations and proforma orders in the system. The main difference is that when the sales order is saved stock will be assigned to a proforma order but not to a quotation. Both these types of order will need ...
Found in: Quotations & Proformas
Overview This video will show you how to use the Customer Visit Report in Khaos Control Cloud. This report gives you an overview of your customer, their address, their order history for both this year and the previous year and contact details. There ...
Found in: CRM & Data Protection
Overview The following video explains how you can add a communication log entry in the Leads (Comm Log) screen. Step by step instructions are below the video. Steps Open CRM. Click on Leads (Comm Log). Double click on the company you wish to add the ...
Found in: Communication Log
Overview This video explains how you can change the status of a quotation to unsuccessful. There are step-by-step instructions below the video. Steps Open the CRM screen. Click on Opportunities (Quotes). Select the quote you wish to mark as ...
Found in: Quotes
Overview The following video explains how you create a new quotation. There are step-by-step instructions below the video. Steps Select New Sales Order from the blue button at the screen. Use the filters to find and select the customer you wish to ...
Found in: Quotations & Proformas