Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Nominals
Overview KCC can calculate and post currency gains and losses automatically for foreign currencies Usage The currency loss / gain nominal account is used by the system to accrue foreign currency differences arising due to exchange rate fluctuations ...
Found in: Nominals
Overview It is possible to view all unallocated payments and credits for customers and suppliers. This video explains how you can do this. There are step by step instructions below the video. Steps Go to [Accounts | Unallocated Transactions]. This ...
Found in: Unallocated Transactions
Overview In KCC there is no option to refund a sales order unless you have issued an invoice. However, if the order is cancelled you likely haven't produced an invoice. Refunds will only sync from your accounts package to KCC and so the first part of ...
Found in: Quickbooks
Overview This video shows you how you can create a Keycode. A Keycode, also known as a marketing or campaign code, is used to track customers and their purchases as well as giving discounts, free or reduced price stock items and also free or reduced ...
Found in: Keycodes
Overview You may need an Economic Operators Registration and Identification number (EORI number) if you move goods: between Great Britain (England, Scotland and Wales) or the Isle of Man and any other country (including the EU) between Great Britain ...
Found in: Documents
Overview The Countries screen in KCC contains a list of countries for accounting, addressing, credit control and delivery purposes and uses the ISO 3166 standard. You may wish to configure some of these, this video explains how and there are step by ...
Found in: Countries
Overview This video describes the information in a customer, or a supplier's, statement screen in Khaos Control Cloud. There is information below the video about what options are available from this screen. Usage The company Statement screen allows ...
Found in: Crediting, Invoicing & Statements
Overview Sometimes stock items from a single supplier may need their lead time adjusting. Usage This solution will bulk update the lead time of the products. Go to the [Stock Items] list and filter to only show products supplied by the supplier in ...
Found in: Reordering & Suppliers
Overview The following video explains how to move sales orders from the Future stages, Manual Hold, Awaiting Date and Awaiting Stock, in the Sales Invoice Manager. There are step-by-step instructions below the video. Steps Focus on the Future ...
Found in: Understanding the process
Overview The following video explains how to anonymise a customer record. This can only be preformed by an Admin user. Step by step instructions are below the video. Steps Open the customer record that you wish to anonymise. Click on the Actions ...
Found in: CRM & Data Protection
Overview The below will explain the difference between Run to Zero and Discontinued stock, and when to use each of them. Usage These two functions often operate one after the other as stock reaches the end of it's availability or lifespan. You can ...
Found in: Reordering & Suppliers
Overview This video explains how to enable the synchronisation between Khaos Control Cloud and an integrated accounting package. Step by step instructions can be found below the video. Steps Go to [System Setup | System Values]. Select the Accounts ...
Found in: Any
Overview You can add a comm log entry for a sales order Configuration With the sales order open in Edit mode, select the CRM tab. Click +New and populate as required. Notes/Caveats Entries made against a sales order will also be visible from within ...
Found in: CRM & Communication Log
Question/Problem Can the system be set up to show potential stock, like it does for available and assigned? Resolution/Solution No. You could have an ad-hoc report created which could display this information, by completing the form here, Adhoc ...
Found in: Billing & Services