Overview This video explains how to set up your Amazon channel in Khaos Control Cloud. This video should be used in conjunction with KCC Amazon Integration Guide (Amazon EU & US Marketplaces) and How To Control Stock Levels On Your Channel. Please ...
Found in: Amazon
ICN codes are used when exporting goods overseas and some couriers require them to be added to the customs invoice. The instructions for setting up and using ICN Codes are below the video. You might find this government website useful when looking up ...
Found in: ICN & Harmonisation Codes
Overview Harmonisation Codes are required by some couriers when shipping goods overseas. There are three steps to setting up Harmonisation Codes, although one is optional: Setup the code in System Data and link it to the country or zone that will be ...
Found in: ICN & Harmonisation Codes
Before you can start using couriers in Khaos Control Cloud, you need to set them up. This video details the options available when configuring your couriers and step by step instructions are beneath. Go to [System Setup | System Data | Couriers]. ...
Found in: Shipments
Overview Quotation Weightings allow you to see how likely it is that the customer is going to convert their quotation into a sales order; the higher the percentage the more likely it is that you will get the sale. Quotation Weightings are setup as ...
Found in: Quotations & Proformas
Overview Setting up different email addresses for different document types ensures that the emails that you are sending out from Khaos Control Cloud go to the correct recipient. A step by step guide can be found below the video. Steps Open the ...
Found in: Emails
Question/Problem How can we view customers credit limits? Resolution/Solution It is possible to view your account customers' credit limits in the Accounts - Debt Management screen, but note that this will only include customers who currently have an ...
Found in: Orders & Payments
Overview This video will show you how to set up the invoice priorities you want to use in the system. Invoice Priorities help identify sales orders in the Sales Invoice Manager that may require special attention, for example if they are same day ...
Found in: Crediting, Invoicing & Statements
Overview This video describes how you can add more payment lines in a sales order, for example when the customer wants to split their payment over different payment methods. The video also describes how to add a part payment and then put the ...
Found in: Payments & Pricing
Overview This video will show you how to set up your level 2 stock types. These are the most important of the stock types and are mandatory. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on ...
Found in: Getting Started with Stock
Valid Connection Required when trying to export This error means you need to reconnect your Xero to Khaos Control. You may already be connected to Khaos Control within Xero. If this is the case, you will need to log into your Xero account, click on ...
Found in: Xero Accounting
Overview The below will show you how to manage rolled up batches when reconciling bank accounts. Usage View what transactions are in a batch Open the bank account. Green select the batch. Click on the Actions button. Select Show Contents of Batch, a ...
Found in: Bank Account
Introduction This setup guide is designed to work alongside the training you undertake to help you set up your Khaos Control Cloud for your business. There are tooltips available to describe each option within the application itself, just hover your ...
Found in: Creating Sales Orders & Getting Started
Overview This video will show you how to set up the different address types you may want to use in the system, for example when defining the type of customer's address. A step by step guide can be found below the video. Steps In System Setup, open ...
Found in: Addresses
Overview This video will show you how to set up reasons that you can use to record why quotations are unsuccessful. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Quotation Reasons line ...
Found in: Quotations & Proformas