Overview This video explains how you can add multiple orders to one pick sheet. There are step-by-step instructions below the video. Steps Click on the Picking stage of the Sales Invoice Manager. Select the sales orders you wish to print a pick ...
Found in: Common Actions
A proforma order can be used to assign stock to an order prior to payment, while preventing it being released until it has been paid. A customer can be set to be a proforma customer from the options area of their company screen: This means all their ...
Found in: Quotations & Proformas
Overview The below will explain the difference between Run to Zero and Discontinued stock, and when to use each of them. Usage These two functions often operate one after the other as stock reaches the end of it's availability or lifespan. You can ...
Found in: Reordering & Suppliers
Overview This video shows you how to change a customer's source keycode. Their source keycode is normally the first keycode associated with the customer, for example how they found out about your business. A step by step guide can be found below the ...
Found in: Getting Started with Companies
Overview This video shows you how to use unbuild to split up multipacks into single stock items that can then be sold. A step by step guide can be found below the video. Steps Create separate stock controlled SKUs; One for the Multipack One for the ...
Found in: Packs & Builds
Overview Keycode types are used to group keycodes for reporting purposes. You could use them, for example, to compare the number of customers who have bought items using newspaper keycodes and leaflet keycodes. They are set against a keycode in the ...
Found in: Keycodes
Overview The following video explains how you setup dropship functionality so that the system behaves as you require. There are step-by-step instructions below the video. Steps Open System Setup. Open System Values. Click on the Sales tab. Click on ...
Found in: Drop Shipping
Overview The below will show you how to view the barcodes linked to your products. Usage To view barcodes you will need to open up the stock item and select the barcode tab, this will then display all barcodes linked to the stock item as per the ...
Found in: Barcoding
Overview How do your customers and suppliers wish to be contacted? This video explains how you setup your Data Protection options and whether they apply to companies or to individual contacts. There are instructions below the video. Steps Go to ...
Found in: CRM & Data Protection
Problem/Question We have rebranded and need the change our company name in KCC, how is this done? Solution In order to change your KCC produced documentation and emails you need to: Go to [System Setup | System Values]. From within the General tab ...
Found in: General
Overview When setting up EC companies it is useful to understand what happens when the following fields on the Customer General screen are used: Tax Ref EC Company Company pays tax For all the following both the Tax and EU checkboxes in System Data ...
Found in: EC Companies
Overview When using keycodes you can configure it so that any discounts can either be applied in addition to any other discounts. The video below explains how to configure this and there are step-by-step instructions below. Steps Open the keycode. ...
Found in: Keycodes
Overview The generic customer is used on channel setups where customer details are not known, such as Amazon FbA and most POS systems. When used, sales will belong to a Generic Customer names relevant to the current month, i.e. Amazon Generic ...
Found in: Getting Started with Companies
As part of setting up the Xero or Quickbooks integration with KCC, nominals codes need to be mapped between the two systems. This video explains the process: Go to [Accounts | Accounts Synchronisation]. Click Edit. In the 'Map your Khaos Control ...
Found in: Any
This feature is still in development and all instructions in this article MUST be adhered to. Please contact training@khaoscloud.com if you are unsure about any steps. When importing ICN codes, the system will only allow ICN codes that do not ...
Found in: ICN & Harmonisation Codes