Overview This video explains how to set up a Woocommerce channel in Khaos Control Cloud. This video should be used in conjunction with the KCC WooCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: WooCommerce
Overview This video explains how to set up a new eBay channel in Khaos Control Cloud. This video should be used in conjunction with the KCC eBay Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: eBay
Overview If you want to create a sales order but don't want the stock to be assigned when you save the order, this video explains the process you need to follow. A step by step guide can be found below the video. Steps In the Sales Order , enter Edit ...
Found in: Creating Sales Orders & Getting Started
Overview You can cancel a sales order if the customer no longer wishes to purchase the items from you. See the video to show you how to do this. There are also step by step instructions below the video. Steps Ensure the payment for the order is ...
Found in: Credits & Refunds
Overview This video will show you how to use lost demand in sales orders and report on lost demand items. Lost demand is where the customer no longer wishes to purchase an item either because they have found it cheaper elsewhere or it might be out of ...
Found in: CRM & Communication Log
Overview This video explains how to set up an EKM channel in Khaos Control Cloud. This video should be used in conjunction with the KCC EKM Integration Guide KCC WooCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
Found in: EKM
Overview This video will show you how to set up different comm log types for logging communications with customers. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Comm Log Types line to ...
Found in: Communication Log
Overview This video explains how to export issued sales invoices to an Integrated Accounts p. There are instructions below the video. Steps Go to [Accounts | Accounts Synchronisation]. Click the Export tab. Click Actions then click Upload Data. You ...
Found in: Quickbooks
Overview This video will show you how to process a sales order when the stock is being drop shipped by your supplier. A step by step guide can be found below the video. Steps In Edit mode, use the New button to add the drop ship item to the sales ...
Found in: Drop Shipping
Overview This video will show you how to set up your level 1 stock types. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Level 1: Type Types line to open the table. Enter Edit Mode. Use ...
Found in: Getting Started with Stock
Overview This video explains how to set up and use rollup transactions when synchronising with an integrated accounts package. Step by step instructions can be found below the video. Usage When using rollup transactions, stock items on a sales order ...
Found in: Any
Overview This video will show you how to set up your level 4 stock types. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Level 4: Sub Type (additional) line to open the table. Enter ...
Found in: Getting Started with Stock
Overview This video will show you how to set up your level 3 stock types. This level is optional and is only used if stock type level 4 has been used. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double ...
Found in: Getting Started with Stock
Overview This video describes how you can add more payment lines in a sales order, for example when the customer wants to split their payment over different payment methods. The video also describes how to add a part payment and then put the ...
Found in: Payments & Pricing
Overview There must be at least one bank account set up in order for the system to work correctly and at least one bank account per currency, for example Sterling account and Euro account. This video shows you how to do this: A step by step guide can ...
Found in: Bank Account