Overview How do your customers and suppliers wish to be contacted? This video explains how you setup your Data Protection options and whether they apply to companies or to individual contacts. There are instructions below the video. Steps Go to ...
Found in: CRM & Data Protection
Question/Problem If a customer has paid for a sales order but we don't have stock, why can we not allocate the full payment? Resolution/Solution This is to do with how your system values have been set up and the steps below should resolve this issue. ...
Found in: Crediting, Invoicing & Statements
Overview This video explains how to set up your Amazon channel in Khaos Control Cloud. This video should be used in conjunction with KCC Amazon Integration Guide (Amazon EU & US Marketplaces) and How To Control Stock Levels On Your Channel. Please ...
Found in: Amazon
Overview Sites, both physical and virtual, can be set up with details such as address and the main contact etc. Stock can be delivered to sites so orders can be fulfilled from that site, for example Amazon stock. Sites can also be used to hold bulk ...
Found in: Sites
Question/Problem My Company doesnt pay tax how can the system reflect this Resolution/Solution If your company does not pay tax, then the stock items in your system should be set as exempt for tax. This can be done with a stock import. Notes/Caveats ...
Found in: TAX Register & Taxing
Overview This video explains how to auto set value proportions when creating packs or builds. There are instructions below the video. Steps Go to the Relationships tab within the [Stock Item] record. Click the AutoSet Value Proportions button. In the ...
Found in: Packs & Builds
Overview This video explains how to set couriers based on the volume of the order being shipped. Step by step instructions can be found below the video. Steps Go to [System Setup | System Data | Courier Bandings]. Click Edit. Populate the Volume Low ...
Found in: Shipments
Overview This video will show you how to set up the payment types you want to use in your system. Step by step instructions are shown below the video. Steps 1. Go into System Setup. 2. Open the System Data screen. 3. Double-click on the System ...
Found in: Payments & Pricing
Overview This video will show you how to set up the company types you want to use in the system.
Found in: CRM & Data Protection
Overview This video will show you how to set up and maintain your currency conversion rates. There are step by step instructions below the video. Steps In System Setup, go to System Data. Double click on the Currency Conversions line to open the ...
Found in: Currency
Overview This video will show you how to set up different stages for debt chasing. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double Click on the Debt Stages line to open the table. Enter Edit mode. ...
Found in: Debt Management
Overview This video will show you how to set up Printnode integration in Khaos Control Cloud. This allows you to print your documents to a printer of your choice. There are step by step instructions below the video. Steps Open System Setup. Open ...
Found in: Printnode
Overview How to add the DNS records to your Shopify domain to enable the email functionality within Khaos Control Cloud. Steps Log into their Shopify admin panel. Go to Online Store > Domains. In the Shopify-managed domains section, click the name of ...
Found in: Shopify
Problem/Question How do I get a backup of my system? Solution There are two options; you can run the Ad-Hoc reports as and when you require, or you can have your backup emailed automatically to you via email triggers using the steps below: Ensure you ...
Found in: Billing & Services
Overview If you need to add the same values to multiply lines in one go. Usage Our grids have the capabilities for you to bulk update records when needed, this can be done by performing the following steps: Steps 1) Green select the lines you wish to ...
Found in: User Interface