Overview There are several steps required to perform a stock take, the following steps are a suggestion only. Usage Pause the import of sales orders from the channels. In the Channels screen for each of your channels, toggle the Don't import orders ...
Found in: Stock Adjustments
Problem When processing a delivery note, the default value in the BO QTY box is 9999.00, have I missed a setting somewhere for this to be set so high? Solution This number is so high because the system is designed to assume that you will want all of ...
Found in: Processing Delivery Notes
Overview Posting the purchase invoice is the last stage of the purchasing process. It is important that you do this so that the accounts areas of the system, including the stock value, are updated. Usage In Purchasing, open the Purchase Invoice (for ...
Found in: Purchase Invoice
Overview When you are working with build stock items it is possible to unbuild an item therefore increasing the number of child items and decreasing the parent build item. You may wish to do this so you can sell the child items. This video explains ...
Found in: Packs & Builds
Overview The below will show you how to view all current sales orders a specific stock item is allocated to. Usage This can be done quickly by filtering Back Order Manager. Go to [Despatch | Back Order Manager]. Click the Filters button and set the ...
Found in: Booking In & Levels
Overview This video will show you how to import your stock levels into Khaos Control Cloud when your stock items are already in the system. There are step by step instructions below the video. Create the import template as follows: Go to [System ...
Found in: Booking In & Levels
Overview If you're creating a sales order and wish to know how you can see when an out of stock item is due to be delivered by the supplier, this video shows you how. A step by step guide can be found below the video. Steps Focus on the item in the ...
Found in: Common Purchase Order Actions
Overview The below will show you the options of how to see what relationships a stock item belongs to. Usage In your [Stock Items] list screen, it is possible to filter for a specific relationship type, i.e. Move With or Build. It will not display ...
Found in: Packs & Builds
Overview This video describes the settings that you have available to control how your stock records behave in the system. Although this is covered during your initial implementation training, it is worth visiting to ensure that the system is ...
Found in: Getting Started with Stock
Overview The below will show you how to view stock levels across multiple sites for a stock item. Usage This can be done via two methods: Method One Open the stock item record. Click Actions and select Show Site Levels. Method Two Open the [Stock ...
Found in: Sites
Overview You can copy an existing stock item to create a new one. This is very useful if you have similar stock items. A step by step guide can be found below the video. Steps Open the Stock Item record. Use the Actions button to select Copy Stock ...
Found in: Getting Started with Stock
Question/Problem If a customer has paid for a sales order but we don't have stock, why can we not allocate the full payment? Resolution/Solution This is to do with how your system values have been set up and the steps below should resolve this issue. ...
Found in: Crediting, Invoicing & Statements
Overview The following explains how to add the dimensions (height, width and depth) and also the weight to a stock item. This can be used when deciding which courier to use, how much to charge and when picking and packing. Usage Open the stock item ...
Found in: Getting Started with Stock
Overview This video explains how you setup stock attributes for each of your sites, for example, Minimum Level, Safe Level and Location in that site. The step by step instructions are below the video. Steps Go to the stock item you wish to set site ...
Found in: Sites
Question/Problem Channel stock levels are not correct. Resolution/Solution This happens if an item is created on an ecommerce site (channel) with a quantity not matching that in Khaos Control Cloud (KCC) or if the stock level is manually adjusted ...
Found in: Overview