Question/Problem I am using country specific VAT and I need to know what my tax liabilities are for a specific country in order to complete a tax return. Where on KCC can I find out this information? Resolution/Solution You can view this information ...
Found in: TAX Register & Taxing
Overview The following video explains how to add a new address for a company record. Step by step instructions are below the video. Steps Open the company record. Open the Address & Contact tab. Enter Edit mode. Click on the +New button above the ...
Found in: Addresses
Question/Problem: Oversold an item due to incorrect stock level pushed to channel Answer/Solution: What seems to have happened is the item was created on Shopify after the item was 0 quantity in Khaos Control Cloud(KCC) and it was created with a ...
Found in: Channels
Overview The following video explains how you add stock items to the customer return once it has been created, see How To Create a New Customer Return. There are step-by-step instructions below the video. Steps Open the return. Click on the + New ...
Found in: Creating Customer Returns
Overview This video explains how to see the impact of overheads on the margin generated by a stock item from within the stock record.
Found in: Pricing
Overview The following explains how to add the safe and minimum levels to a stock item. They are used to help you decide when you wish to reorder the items. Usage Open the stock item if the item is not already open. Make sure you are in the ...
Found in: Booking In & Levels
Overview If you don't want information to be exported to an integrated accounts package, you can manually mark the items as exported. The system will then no longer attaempt to export the items. This video explains how you do this and there are step ...
Found in: Any
Problem/Question How can I export information in a KCC screen? Solution All grids in the system can be exported and if using filters you can use the 'Export Grid data' to produce your report with the displayed results. Filter the grid as required. ...
Found in: User Interface
Overview The following video explains how to add stock items to a purchase order that you are manually creating. There are step-by-step instructions below the video. Steps Make sure you are in Edit mode, else click on the Edit button. Click on the ...
Found in: Creating Purchase Orders