Overview The following explains how to add the buy and sell price and stock value to a stock item. The buy price is the price we pay when purchasing the stock items from the supplier. The sell price is the default price the customer is going to pay ...
Found in: Pricing
Overview The following video explains how to add, or update, the lead time for a stock item that you purchase from a specific supplier. You can also define a generic lead time against a stock item and the system will use this if there is no lead time ...
Found in: Getting Started with Stock
Overview The following explains how to add the dimensions (height, width and depth) and also the weight to a stock item. This can be used when deciding which courier to use, how much to charge and when picking and packing. Usage Open the stock item ...
Found in: Getting Started with Stock
Overview This video details the process to be followed if needing to cancel the remaining items on a part shipped order (Back Order). There are step by step instructions below the video. Steps Identify the order in [Sales Invoice Manager] Awaiting ...
Found in: Credits & Refunds
Overview This video will show you how to set up the methods you want to use to credit review your customers. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Credit Review Method line to ...
Found in: Crediting, Invoicing & Statements
Question/Problem: Imported order not assigning pack items correctly Reason:The item was changed to a move with after the order was imported. Answer/Solution: What you will need to do is, go to each order in that stage > you will need to edit the ...
Found in: Channels
Overview The following video explains how to add a new contact against a company record. Step by step instructions are below the video. Steps Open the company record. Open the Address & Contact tab. Click on the Edit button. Focus on the address you ...
Found in: Addresses
Overview Keycode types are used to group keycodes for reporting purposes. You could use them, for example, to compare the number of customers who have bought items using newspaper keycodes and leaflet keycodes. They are set against a keycode in the ...
Found in: Keycodes
Question/Problem When raising a purchase or sales order the error "No valid currency conversion defined for...." is displayed and it is not possible to save the screen. Cause This occurs because there is no current conversion rate set up in the ...
Found in: Currency
Overview You can add your companies logo so it is visible on all documentation produced by Khaos Control Cloud. Steps To add your logo Go to [System Setup | System Values | General]. Click Edit. At the bottom right of the screen you can upload your ...
Found in: Documents
Overview This video will show you how to set up image types in Khaos Control Cloud. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double click on the Image Types line to open the table. Enter Edit Mode. ...
Found in: Images
Overview This video describes the process of adding a payment in a sales order. A step by step guide can be found below the video. Steps Ensure the Sales Order is in Edit mode. Go to the Payment tab. Use the New button to add a new payment line. ...
Found in: Payments & Pricing
Overview With the Sales Order located within the Shipping stage of [Sales Invoice Manager], go to the [Confirm Shipment] screen. Click Edit. Move the orders from the bottom 'Shipped' grid to the top 'To be Shipped' grid. This can be done by either ...
Found in: Credits & Refunds
Overview This video explains how you can change the email address that the sales order documentation is sent to by changing the delivery contact on the sales order. There are step-by-step instructions below the video. Steps In a sales order in Edit ...
Found in: CRM & Communication Log
Overview This video explains how you can change the invoice or delivery address on a sales order. There are step-by-step instructions below the video. Steps In a sales order in Edit mode: Click on the Customer tab. Select the address in the upper ...
Found in: Addresses & Delivery