Data Import Once you have gone through the System Values configuration and set up any required System Data options, you may want to import your existing stock or customers and suppliers into Khaos Control Cloud (KCC). The Data Import facility enables ...
Found in: Data Import
Overview This video will show you how to import your stock levels into Khaos Control Cloud when your stock items are already in the system. There are step by step instructions below the video. Create the import template as follows: Go to [System ...
Found in: Booking In & Levels
Information This guide contains the file requirements for importing stock data into Khaos Control Cloud (KCC). This article only covers simple SKUs, a separate guide is available for SCS items (variations) here, Stock Data Import (SCS). Detailed ...
Found in: Data Import
Information This article contains the file requirements for importing SCS (variations) stock data into Khaos Control Cloud (KCC). This article only covers simple variation items, a separate guide is available for simple stock items here, Stock Data ...
Found in: Size, Colour, Style
Information This page contains the field mapping requirements for importing existing sales orders into Khaos Control Cloud (KCC). MANDATORY FIELDS Mandatory fields vary depending on the complexity of the data you are intending to import. Notes A ...
Found in: Data Import
Problem/Question I am not VAT registered, how do I prevent KCC adding VAT on to sales orders? Solution If you are not VAT registered, the best way to initially set up your system is to set the tax rate defined against your stock items as Exempt. If ...
Found in: TAX Register & Taxing
Overview There are several steps required to perform a stock take, the following steps are a suggestion only. Usage Pause the import of sales orders from the channels. In the Channels screen for each of your channels, toggle the Don't import orders ...
Found in: Stock Adjustments
Overview Amazon Seller Central is a platform allowing business owners to manage their products that they sell directly to customers via Amazon. It can be used to generate inventory reports, including a CSV export of your listings. Configuration This ...
Found in: Booking In & Levels
Question/Problem When trying to import a stock file I receive an error similar to the following: 'Duplicate stock type with description...' but there does not seem to be any duplicates on my import file. Resolution/Solution This is an inbuilt quality ...
Found in: Data Import
Question/Problem My eBay channel is not matching any stock items for stock levels or order import, why is this? Resolution/Solution Although there could be a number of reasons, the most likely is due to matching an incorrect value in KCC. eBay ...
Found in: eBay
Problem How can I upload the Net Weight for all my stock items and have this shown on sales invoices? Solution This is a three part process starting with an export of all your stock items on KCC. Step One If you already have a stock file from your ...
Found in: Getting Started with Stock
Before You Begin This guide should be used in conjunction with the Relationship Mapping document here, Khaos Control Cloud Data Import Mapping - Relationships. Please Note: Stock items that have relationships imported incorrectly can not easily be ...
Found in: Packs & Builds
Question/Problem I did a bulk update on my stock items and some SCS child items have now become parents and are unable to be sold, how can I fix this? Resolution/Solution The only way to correct this issue as a user is to delete the affected items ...
Found in: Size, Colour, Style
IMPORTANT This is a complex issue, and each business must review and understand EU VAT and IOSS as it applies to their own circumstances. We will be reviewing all the feedback from customers and updating this page as and when new information is ...
Found in: Brexit & IOSS
Overview The below will show you how to import your supplier stock levels into your KCC system. Usage There are two parts this process and both will be covered here. Part 1 Getting your data from KCC. This process will export your stock file from KCC ...
Found in: Reordering & Suppliers