Overview This video explains how to auto set value proportions when creating packs or builds. There are instructions below the video. Steps Go to the Relationships tab within the [Stock Item] record. Click the AutoSet Value Proportions button. In the ...
Found in: Packs & Builds
Overview Stock value is determined by a number of factors and this document is intended to detail the processes. Usage Stock Value Calculation Methods In [System Setup | System Values | Stock] it is possible to set KCC to calculate stock value in a ...
Found in: Stock Value
Question/Problem If a customer has paid for a sales order but we don't have stock, why can we not allocate the full payment? Resolution/Solution This is to do with how your system values have been set up and the steps below should resolve this issue. ...
Found in: Crediting, Invoicing & Statements
Overview This video explains how you setup and use Royal Mail Click and Drop with KCC. You will find step by step instructions below the video. Please note that the video does not mention adding the Endpoint URL when configuring the courier. This ...
Found in: Courier Integrations
Overview This video explains how you can use the stock value date filter to find out your stock valuation on an earlier date in Khaos Control Cloud. Steps Go to the [Accounts | Stock Value] screen. Click the Filters button. In the popup window set ...
Found in: Stock Value
Overview Want to know what stock value is and how it is linked to Cost of Sale? This video explains how this works.
Found in: Stock Value
Problem When processing a delivery note, the default value in the BO QTY box is 9999.00, have I missed a setting somewhere for this to be set so high? Solution This number is so high because the system is designed to assume that you will want all of ...
Found in: Processing Delivery Notes
Question/Problem The stock item stock value is displayed as 2 decimal places but more are needed. Solution You can enable up to 4 decimal places for purchasing as follows: Go to [System Values | Purchasing] . Set Unit Decimal Places to the required ...
Found in: Stock Value
By default, channels functionality on your live system is activated. If you wish to test channel integrations in your demo system, please contact support@khaoscloud.com asking for your channels to be activated in your demo system. The settings within ...
Found in: Permissions
Overview This video explains where you can see how the Stock Value of a Stock Item has been calculated. A step by step guide can be found below the video. Steps Open the Stock Item Record. Ensure that you are in the Properties tab. Use the Actions ...
Found in: Pricing
Overview This video explains how you create a build stock item, adding the child items and other options available. A step by step guide can be found below the video. Steps Create a stock controlled build parent item. Go to the Relationships tab. ...
Found in: Packs & Builds
Overview This video explains how to create a special offer that is triggered by the sales order value. Step by step instructions are below the video. Video Steps Go to [Promotions | Special Offers]. Click Edit. Enter the order value details required ...
Found in: Special Offers
Question/Problem When trying to raise an invoice for training I receive an error message: 'No address details found, cannot create invoice'. Resolution/Solution This has occurred as you have not yet accepted our terms and conditions. Log out of your ...
Found in: Billing & Services
Overview This video will show you how to set up return reasons for use when creating a customer return. Step by step instructions can be found below the video. Steps In System Setup, open System Data. Double click on the Return Reasons line to open ...
Found in: Processing Customer Returns
Overview This video will show you how to set up a new nominal account in Khaos Control Cloud. A step by step guide can be found below the video. Steps In Accounts, click on Nominal Account Setup. Enter Edit Mode. Use the New button to add a new line ...
Found in: Nominals