Client Query - Why is my quotation not showing in CRM Leads (Comm Log) screen?

Question/Problem 

A quotation is not appearing in the [CRM (Leads)] screen for a callback.

Resolution/Solution 
Sales orders (or Quotations in this case) won't show in
[CRM | Leads (Comm Log)] until you have added a new Comm.
Log in the CRM tab of the sales order, see the video How to Create a Comm Log Entry in a Sales Order.

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