Mark Customer Address as Requiring a Customs Invoice

When creating a new customer

1. Click on the blue button at the top of the screen.
2. Select New Company.
3. Confirm the action in the popup.
4. The company record is then available for you to complete.
5. Open the Address & Contact tab.
6. Click on the + New button above the address grid.
7. Add the address details.
8. On the right of the grid you can select whether the address is an invoice or delivery address, if it is the preferred delivery address and if it requires a Customs Invoice.
9. Click on the Save Company to save the changes.
   

When editing an existing customer

1. Open the Company Record.
2. Open the Address & Contact tab.
3. Enter Edit mode.
4. Select the address (if multiple addresses) you want to make the change to.
5. On the right of the grid toggle Customs Invoice to green.
6. Click on the Save Company to save the changes.
   

1. Go to [System Setup | System Data | Countries].
   
2. Click Edit.
   
3. Green select the countries requiring Customs Invoices for shipping.
   
1. If this is the entire world (excluding the UK) then do the steps below:
   
1. Green select the entire grid by clicking the checkbox at the top left hand corner.
   
2. Where it says 'Find' at the top of the Country Name column, type in United Kingdom.
   
3. De-select the United Kingdom so it is no longer green.
   
4. Remove the words United Kindom entered above.
   
1. The grid should now display all countries again.
   
4. Click the Use Customs Inv box of any selected row so it turns blue.
   
5. Click the purple cog icon at the top right of the grid and select Apply Value Range.
   
1. In the popup, enable checkbox Use Customs Inv.
   
2. Click Apply.
   
6. Click Save Screen.