Overview This video explains how to create a special offer that is triggered by the sales order value. Step by step instructions are below the video. Video Steps Go to [Promotions | Special Offers]. Click Edit. Enter the order value details required ...
Found in: Special Offers
Problem Customer wishes to know if there is a way to automate email invoices for specific customers/channels? Solution As a chargeable service this may be possible with a SQL report being written and being linked to an email trigger.
Found in: Emails
Overview This video will show you how to use email triggers for example if you want to be emailed sales figures. There are step-by-step instructions below the grid. Steps In System Setup click on Email Triggers. Click on the + sign at the top of the ...
Found in: Emails
Overview This video explains how to create a special offer that defines a lower sell price for an item when the offer is triggered. Step by step instructions are below the video. Steps Go to [Promotions | Special Offers]. Click Edit. If new items are ...
Found in: Special Offers
Overview This video shows how you can setup a Special Offer to automatically add items to sales orders. You can configure this to add different quantities so the customer can decide whether they wish to purchase the items or not. A step by step guide ...
Found in: Special Offers
Problem/Question How do I get a backup of my system? Solution There are two options; you can run the Ad-Hoc reports as and when you require, or you can have your backup emailed automatically to you via email triggers using the steps below: Ensure you ...
Found in: Billing & Services
Fix: Correction to how reports are generated for email triggers to prevent errors
Found in: What's New
Overview Delivery rate rules are used by the system to automatically calculate the delivery charges for sales orders. The system will take into account the courier for the sales order and will apply the relevant rule to calculate the delivery charge ...
Found in: Addresses & Delivery
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Shipments
Improved: New value of 'Show CName' added to the [System Data | Company Classes] which controls whether the Company Name exports to Couriers Improved: It is now possible to specify either CSV or TSV as the file format for Email Triggers Improved: The ...
Found in: What's New
New Feature: It is now possible to update existing Stock Items, using the Importer, even if you do not have a full set of data fields. For example, columns STOCK_CODE and SELL_PRICE would update just the Sell Price for existing items New Feature: ...
Found in: What's New
New Feature: Added 'Please Wait' message for Issue invoice and Assign to courier New Feature: Stock List has a new Grid Action, 'Mark Stock Items as Changed', which is useful for telling integrations (Channels, Xero) that a stock item should be ...
Found in: What's New
Added Making Tax Digital - electronic submissions of VAT figures to HMRC Added Currency symbols to various grids, in particular the sales reports Added Country Zones to System Data, making sure Courier Banding zones are compatible Changed the ...
Found in: What's New
Overview Document and Email Settings is found within System Setup from the left navigation bar. The Documents and Email Settings screen allows you customise certain aspects of your forward facing documentation and reports to suit your needs and also ...
Found in: Emails