Overview If you don't want to tie up stock on a sales order with a delivery date in the future, you can postpone the assignment of the stock in the Back Order Manager. This video describes the process you need to follow and there are written ...
Found in: Backorder Management
Overview This video shows you how to use tri-state toggles to control filter options. The list of screens that have this option are below the video. Usage On any filter where a tri state toggle is used you have the following options: Left (Red) - Do ...
Found in: User Interface
Overview In the On Order List screen in the purchasing area of the system it is possible to hide order lines, for example if the items won't be delivered for a while, then you can hide them. This video explains how to do this. A step by step guide ...
Found in: On Order List
Overview If you want to create a sales order but don't want the stock to be assigned when you save the order, this video explains the process you need to follow. A step by step guide can be found below the video. Steps In the Sales Order , enter Edit ...
Found in: Creating Sales Orders & Getting Started
Overview In the screens in Khaos Control Cloud it is possible to filter for information and sort information in the grids. Usage Sorting the grid By clicking on the column heading you can sort ascending (one click - first picture) and descending (two ...
Found in: User Interface
Overview The below will show you how to view movements against a stock item, which can be used to determine when the item went out of stock. Usage The best way to check this would be using the steps below: Open your Stock Item. Select the Movements ...
Found in: Booking In & Levels
Overview When setting up EC companies it is useful to understand what happens when the following fields on the Customer General screen are used: Tax Ref EC Company Company pays tax For all the following both the Tax and EU checkboxes in System Data ...
Found in: EC Companies
Question/Problem How do you stop the prepayment part of the order that appears in Xero from being exported? Resolution/Solution [Accounts | Accounts Synchronisation]. Click Edit. For the option "Don`t Export Payments" Enable the Toggle. Toggle ...
Found in: Xero Accounting
Overview This video explains the use of the 'Create Authorised Invoices' toggle in the Xero synchronisation screen Steps When this feature is enabled all invoices sent to Xero from Khaos Control Cloud will automatically be marked as authorised within ...
Found in: Xero Accounting
Problem/Question If I turn off pick / pack / verification and still process the order through Quick Dispatch, will KCC reduce the stock by the amount that is on the order? Solution The pick pack verify toggle has no effect on stock levels. Your ...
Found in: Common Actions
Overview You can show images of stock items on your documentation, this video explains how you set this up: Steps If you want to add Images to Documents Go to [System Setup | Document and Email Settings]. Switch on the 'Show Images' Toggle. Click ...
Found in: Documents
Overview This video describes how you can add more payment lines in a sales order, for example when the customer wants to split their payment over different payment methods. The video also describes how to add a part payment and then put the ...
Found in: Payments & Pricing
Overview This video explains how to enable the synchronisation between Khaos Control Cloud and an integrated accounting package. Step by step instructions can be found below the video. Steps Go to [System Setup | System Values]. Select the Accounts ...
Found in: Any
Problem/Question How can I unassign stock in Back Order Manager? Solution This can be done with just one filter needing to be changed. Open [Despatch | Back Order Manager]. Click the Filters button and set the Unassigned Items toggle to off. Your ...
Found in: Backorder Management
Overview You can see the products on active quotes and how many items are assigned in the reports section of the system. Steps Go to Product Item Sales report in the Reports section of the system, In the Filter section toggle on Quotations
Found in: Reporting